Presale Manager

Inspire Brands Asia; Daerah Khusus Ibukota Jakarta; On-site; IDR 493.827.000 - 740.741.000; Full time

Job summary

A leading company in the hospitality industry in Jakarta is seeking a management professional to build and maintain strong customer relationships. The ideal candidate should have over 4 years of experience in supervisory roles, proven sales skills, and the ability to collaborate across departments to enhance membership growth. This is an excellent opportunity for an enthusiastic learner focused on results.

Qualifications

• 4+ years’ experience in supervisory or management role.
• Proven experience in Sales and Customer Service.
• Strong analytical and conflict resolution skills.

Responsibilities

• Build and promote strong, long-lasting customer relationships.
• Develop and maintain relationships with key clients.
• Collaborate with departments to drive membership growth.

Skills

Strong Sales skill

Excellent communication skills

Analytical Thinking

Excellent interpersonal skills

Detail oriented

Excellent time management

Job description

Responsibilities

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Developing and maintaining relationships with key clients
• Identify emerging markets and market shifts surrounding area.
• Collaborate with the others Department to develop and implement strategic initiatives to drive membership growth and retention.
• Handling and resolving customer complaints regarding a product or service
• Maintain a strong knowledge of club policies, procedures, and industry trends to ensure compliance and provide guidance to staff and members.
• Foster a positive and inclusive club environment by promoting teamwork, member engagement, and a focus on health and wellness.
• Serving as the face of the organization to internal and external partners
• Handle multiple club presale

Qualifications

• 4+ years’ experience in supervisory or management role
• Proven experience in Sales and Customer Service
• Knowledge, Skills, Abilities and Other Characteristics
• Strong Sales skill
• Confidence and commitment
• Results focused
• Excellent communication skills; energetic, enthusiastic, and inspirational.
• Analytical Thinking. Ability to resolve conflicts in a professional, tactful manner
• Excellent interpersonal skills and leadership skills
• Independent worker
• Be an enthusiastic learner.
• Detail oriented
• Excellent time management and organizational skills
• Proficiency with standard word processing, spreadsheet, and database software
• Excellent organizational skills
• Ability to effectively read and interpret documents such as business correspondence and e-mail instructions from the Senior leadership team.