Pre-Sales Consultant (Endpoint solutions)

SYNNEX; Daerah Khusus Ibukota Jakarta; On-site; IDR 500.083.000 - 833.473.000; Full time

Job summary

A leading technology company in Jakarta is seeking a Presales Consultant to support the Sales Team in providing technical presales support, conducting product demonstrations, and assisting in qualifying sales opportunities. The ideal candidate will possess knowledge of desktop and endpoint security solutions, networking, and Microsoft products. Strong presentation skills are essential in this role. Join a diverse team committed to innovation and customer success.

Benefits

Tailored elective benefits

Career growth opportunities

Financial and mental well-being programs

Diversity and inclusion initiatives

Networking opportunities

Qualifications

• Thorough knowledge of desktops, laptops, workstations, and printers.
• General knowledge of networking solutions (switch, router, Wireless AP).
• Knowledge of Microsoft products and licensing.
• Experience in OS installation, upgrade, configure, and troubleshoot.
• Strong interpersonal and presentation skills.

Responsibilities

• Provide presales technical support to Sales team.
• Deliver product demonstrations to customers and partners.
• Assist in qualification of sales opportunities.
• Manage customer demonstrations and presentations.

Skills

Computer Support

Desktop Management

Endpoint Security Solutions

Operating Systems (OS)

Presentation Skills

Job description

Job Purpose

Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities

• Assist Account/Product Managers with qualification of opportunities by providing presales technical support.

• Provides pre-sales technical support and deliver deep dive product demonstrations to customers and business partners.

• Delivers training to partners on products solution.

• Contribute to and refine technical RFP/RFI responses

• Customer demonstrations and presentations

• Coordinating and managing technical validation events (POC)

• Coordinating and managing POC assets

• Participating in conferences, shows, exhibitions when appropriate and requested

• Recommend and influence market content.

• Performs other related duties as assigned.

• Manage L1 support requirement from respective vendor

Knowledge, Skills and Experience

• Requires thorough knowledge of desktops, laptops, workstations, and printers, including the latest technologies, hardware components, and functional features

• general knowledge of Networking solution (switch, router, Wireless AP)

• general knowledge of endpoint security solution (EPP, EDR, XDR)

• knowledge of Microsoft family products, both on licensing and administering (office, M365, Active directory, email)

• experienced in OS installation, upgrade, configure, and troubleshoot

• Strong interpersonal and presentation skills, with ability to articulate complex technology simply.

• Self-motivated and flexible.

• Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests.

• Able to execute instructions and to request clarification when needed.

• Able to exhibit ability to be sensitive to the needs,, and feeling of others.

• Able to interact effectively with all levels of management.

Key Skills

Computer Support, Desktop Management, Desktop Software, Desktop Solutions, Endpoint Security Solutions, Laptops, Office Applications, Operating Systems (OS)

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.