Playground / Operational Manager

PT. TRI MITRA DEWANATA; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading provider of hospitality services in South Denpasar, Bali is looking for an experienced Playground / Operational Manager. The role involves overseeing operations, managing a team, and ensuring compliance with safety standards. Ideal candidates will have at least 2 years in operational management within the hospitality industry and a passion for customer service. This full-time position offers career development opportunities and a supportive work environment.

Benefits

Career development opportunities

Flexible work arrangements

Team-building activities

Qualifications

• Minimum 2 years of experience in a similar operational management role.
• Strong interpersonal skills and ability to motivate a team.
• Familiarity with safety regulations and compliance requirements.

Responsibilities

• Oversee daily operations and ensure high safety standards.
• Develop strategies to improve operational efficiency.
• Manage and train playground attendants.

Skills

Leadership

Communication skills

Problem-solving

Analytical skills

Job description

About the role

We are seeking an experienced Playground / Operational Manager to join our team at Kids SoHo Playground. In this full-time position, you will be responsible for managing all aspects of our playground operations in South Denpasar, Bali. The ideal candidate will have a proven track record in the hospitality and tourism industry, with a focus on operational management.

What you'll be doing

• Overseeing the day-to-day operations of the playground, ensuring the highest standards of safety, cleanliness, and customer service.
• Developing and implementing strategies to optimise operational efficiency and enhance the visitor experience.
• Managing and leading a team of playground attendants, including training requests and performance management.
• Monitoring and analysing playground usage data to identify trends and opportunities for improvement.
• Ensuring compliance with all relevant health, safety, and regulatory requirements.
• Collaborating with the marketing team to develop and execute promotional campaigns and events.
• Maintaining strong relationships with key stakeholders, including suppliers, local authorities, and the surrounding community.

What we're looking for

• Minimum 2 years of experience in a similar operational management role within the hospitality or tourism industry.
• Proven ability to lead and motivate a team, with strong interpersonal and communication skills.
• Excellent problem‑solving and decision‑making abilities, with a focus on continuous improvement.
• Familiarity with safety regulations, risk management, and compliance requirements in the hospitality industry.
• Strong analytical and data‑driven approach, with the ability to use insights to drive operational enhancements.
• Passion for delivering exceptional customer experiences and a commitment to maintaining high standards.

What we offer

• Opportunities for career development and growth.
• Flexible work arrangements and work‑life balance initiatives.
• Team‑building activities and social events.

About us

Kids SoHo Playground is a leading provider of hospitality and tourism services in South Denpasar, Bali. With a focus on delivering exceptional experiences, we operate a playground with kids from all around the world, including our state‑of‑the‑art playground. Our mission is to create memorable moments for our guests, and we are committed to fostering a positive and inclusive work culture that empowers our employees to thrive.

If you are passionate about operational management and eager to join a dynamic and forward‑thinking organisation, we encourage you to apply for this exciting opportunity. Click apply now to submit your application.