PCL - Laundry Master - PTAMI

Princess Cruises; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading cruise company is seeking a Laundry Master to ensure laundry operations meet company standards and manage a diverse team. Responsibilities include overseeing daily operations, maintaining sanitation, and providing training on machinery and safety procedures. Ideal candidates have cruise ship experience and strong leadership skills. Join a vibrant work environment with competitive salary and travel benefits.

Benefits

Competitive salary package

Company-paid travel

Access to exclusive areas onboard

Vibrant recreation and welfare program

Learning and development opportunities

Dynamic work environment

Qualifications

• Must have proven experience in a senior laundry operations role within the cruise ship environment.
• Ability to supervise and motivate multicultural teams.
• Strong verbal and written communication skills in English.
• In-depth understanding of public health and sanitation standards.

Responsibilities

• Ensure cleanliness and maintenance of laundry areas through daily inspections.
• Oversee valet services and manage daily operations of the Laundry department.
• Supervise, coach, and develop Laundry team members.
• Monitor inventory and coordinate with the Hotel Storekeeper.

Skills

Senior laundry operations experience

Leadership skills

Verbal and written English communication

Understanding of laundry operations

Organizational and problem-solving skills

Job description

PCL - Laundry Master - PTAMI

Department: Rooms Division

Employment Type: Fixed Term Contract

Location: Indonesia - PTAMI

Reporting To: Rooms Division Manager

Description

By applying to this position, your application will be submitted to PT Alpha Magsaysay, one of Princess Cruises' official Hiring Partners based in Indonesia. A recruiter from PT Alpha Magsaysay will contact you soon if your qualifications align with our requirements for this position.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Ensure all laundry and associated areas meet Company standards for cleanliness, sanitation, and maintenance through daily inspections and ongoing monitoring.
• Oversee valet services, ensuring prompt, consistent, and high-quality delivery that meets or exceeds guest and crew expectations.
• Manage the day-to-day operations of the Laundry department, focusing on workflow efficiency, product quality, and on-time delivery to operating departments.
• Supervise, coach, and develop Laundry team members, clearly communicating role expectations, conducting performance appraisals, and identifying talent for advancement.
• Provide training on the correct use of machinery, chemical handling, product processing, and safety procedures.
• Maintain a safe, motivated, and productive work environment with open and regular communication.
• Monitor inventory and coordinate with the Hotel Storekeeper to ensure adequate supplies while minimizing waste and ensuring cost-effective usage.
• Ensure all equipment is used according to manufacturer specifications and promptly report and follow up on maintenance needs to the Technical Department.
• Maintain compliance with Company policies, Public Health standards, fleet regulations, and all relevant internal and external audit requirements.
• Support onboard emergency procedures and fulfill General Emergency Organization duties as assigned.
• Promote and demonstrate Company values, acting as an ambassador of Princess Cruises and fostering respectful, culturally aware working relationships.

Skills, Knowledge & Expertise

• Proven experience in a senior laundry operations role within the cruise ship environment. Previous cruise ship experience is mandatory for this role.
• Strong leadership skills with the ability to effectively supervise and motivate multicultural teams.
• Solid verbal and written communication skills in English.
• In-depth understanding of laundry operations, machinery, chemical usage, and public health and sanitation standards.
• Strong organizational, problem-solving, and training skills.
• Ability to perform effectively in a fast-paced, high-volume environment while maintaining a strong focus on detail and quality.

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your comfortable double cabin - your space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.