Partnership Operations Coordinator

Supabase; Indonesia; Remote; IDR 827.677.000 - 1.158.749.000; Full time

Job summary

A global tech company is seeking a Partnership Operations Coordinator to streamline partnership processes and improve operations. This fully remote role requires strong attention to detail and experience with CRM tools. Join a dynamic team focused on efficiency and collaboration, offering benefits such as health coverage, flexible work, and professional development opportunities.

Benefits

Fully Remote

ESOP (equity ownership)

Tech Allowance

Health Benefits

Annual Off-Sites

Flexible Work

Professional Development

Qualifications

• Experience with CRM tools (workflow management, lead routing, data management)
• Strong attention to detail, understanding of data quality and accuracy in reporting
• Excellent written and verbal communication skills in English
• Process-oriented mindset with focus on efficiency, documentation and improvement

Responsibilities

• Handle all startup credit requests ensuring accuracy and timely processing
• Manage inbound leads and route them to appropriate team members
• Maintain and optimize HubSpot workflows and data integrity
• Document current processes and suggest improvements
• Collaborate with partnership, sales, and customer success teams

Skills

CRM tools experience

Attention to detail

Written and verbal communication in English

Process-oriented mindset

Job description

Partnership Operations Coordinator

Location: United States PST timezone preferred (Remote friendly)

Level: Mid-Level (3 - 5 years of experience)

About the Role

We're looking for a detail-oriented Partnership Operations Coordinator to join our team and help streamline our partnership processes. This is an excellent opportunity for someone early in their career who wants to make a direct impact on business operations while developing skills in process automation and partnership management.

What You'll Do

Process Management: Handle all startup credit requests from application through approval, ensuring accuracy and timely processing

Lead Routing: Manage inbound leads from our partnership lead generation form and route them to appropriate team members based on criteria and capacity

System Operations: Maintain and optimize our HubSpot workflows and data integrity, assist with data analysis and reporting

Process Improvement: Document current processes and identify opportunities for automation and efficiency gains

Cross-team Coordination: Collaborate with partnership, sales, and customer success teams to ensure smooth handoffs and a seamless customer experience

What We\'re Looking For

Required:

Experience with CRM tools (workflow management, lead routing, data management)

Strong attention to detail, understanding of data quality and accuracy in reporting

Excellent written and verbal communication skills in English

Process-oriented mindset with focus on efficiency, documentation and improvement

Preferred:

Experience in operations coordination, customer success, or sales operations roles

Background at SaaS or tech companies, particularly in customer-facing roles

Growth mindset and eagerness to learn automation tools

Basic technical aptitude for systems and process optimization

Ideal Candidates

We\'re particularly interested in candidates with backgrounds in:

Operations coordination at SaaS/tech companies

Customer success or sales operations roles

Previous fast-paced startup experience, especially ex-founders

No prior startup ecosystem or partnership experience required – we\'ll provide all the domain knowledge you need!

What We Offer

• Fully Remote

  We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

• ESOP

  Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

• Tech Allowance

  Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

• Health Benefits

  Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

• Annual Off-Sites

  Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

• Flexible Work

  We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

• Professional Development

  Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

• 120+ team members

• 35+ countries

• 15+ languages spoken

• $396M raised

• 350,000+ community members

• 20,000+ memes posted (and counting)

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Hiring Process

We keep things simple, async-friendly, and respectful of your time:

1. Apply – Our team will review your application.

2. Intro Call – A short video chat to get to know each other.

3. Interviews – Up to four calls with:

   • Founders

   • Future teammates

   • Someone cross-functional from product, growth, or engineering (depending on the role)

4. Decision – We may follow up with a final question or go straight to offer.

All communication is remote and we aim to move fast.