Partner Engagement Admin

StickEarn; Jakarta Pusat; Hybrid; IDR 200.000.000 - 300.000.000; Full time

Job summary

A tech company in advertising is seeking a Partner Engagement Admin in Jakarta Pusat, Indonesia. You will manage community data, handle daily operations, and coordinate team efforts. Ideal candidates have a Bachelor's degree and strong communication skills. The role offers a hybrid working setup, private insurance, and a competitive compensation package including bonuses.

Benefits

Private insurance

Training budget & laptop ownership program

Competitive compensation package

Flexible & anniversary leaves

Qualifications

• Strong attention to detail and high accuracy in handling data.
• Prior experience in administrative support or community management is a plus.
• Willing to work on-site and support field activities or events.

Responsibilities

• Manage community data and handle daily operations.
• Coordinate community-related complaints and ensure timely follow-up.
• Support execution of community events and key visual creation.

Skills

Attention to detail

Effective communication skills

Proficiency in Microsoft Excel or Google Sheets

Basic design skills

Education

Bachelor’s degree in any major

Job description

🚀 Job Opportunity: Partner Engagement Admin at StickEarn

About StickEarn

StickEarn is an advertising technology company on a mission to transform Out-of-Home (OOH) advertising through technology, data, and creativity. We empower brands, agencies, and media owners to create impactful advertising experiences across Indonesia.

As a Partner Engagement Admin, you’ll support the PE team by managing community data, handling daily operations, and coordinating between internal teams and our driver community — combining data, coordination, reporting, and creative tasks.

🌟 What You’ll Do

• Process and update referral data accurately and in a timely manner.
• Handle driver complaints related to payment processes and coordinate resolutions with the appropriate internal teams.
• Manage and track community-related complaints, ensuring timely follow-up and escalation when needed.
• Maintain and monitor community performance data to support internal reporting.
• Support the execution of community events, including logistics, communication, and on-site support.
• Assist in the exploration of new community leads and opportunities to expand driver engagement.
• Support the acquisition of new communities and onboarding activities.
• Create and maintain dashboards to track key metrics related to community performance and engagement, while performing regular data entry and data cleaning to ensure data accuracy and consistency across systems.
• Support key visual creation for events or initiatives, when needed.
• Assist in team coordination, including scheduling and internal alignment, as well as taking Minutes of Meeting (MoM) during discussions and ensuring follow-up actions are tracked.

✅ What We’re Looking For

• Bachelor’s degree in any major.
• Prior experience in administrative support or community management is a plus.
• Strong attention to detail and a high level of accuracy in handling data.
• Effective communication skills, with the ability to coordinate across different teams and respond to community needs.
• Proficient in Microsoft Excel or Google Sheets.
• Basic design skills (e.g. Canva) are a plus for assisting with visual materials.
• Willing to work on-site and support field activities or events when needed.

🎁 What We Offer

• Flexibility with our hybrid working setup
• Private insurance to keep you covered
• Training budget & laptop ownership program to boost your productivity & growth
• Competitive compensation package with annualbonus.
• Flexible & anniversary leaves to support work-life balance and celebrate milestones

👉 If you’re passionate about community engagement, data, and teamwork in a dynamic AdTech environment, this role is your chance to grow and make an impact. Apply now and let’s grow together with StickEarn!

*Only shortlisted candidates will be contacted.