Operations Manager - Sukawana

Bobobox; Villa Istana Bunga; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hospitality company in Indonesia is seeking an Operation Manager to oversee front line operations and housekeeping. Responsibilities include supervising staff, ensuring guest satisfaction, and maintaining cleanliness across all areas. Ideal candidates should have an undergraduate degree in tourism or hospitality, along with at least 3 years of supervisory experience in the industry. Proficiency in English is essential.

Qualifications

• At least 3 years of working experience as a supervisor in the hospitality industry.
• Experience at the supervisory level specialized in front office and/or housekeeping.
• Able and willing to work overtime and outside operational time.

Responsibilities

• Ensure the smoothness of front line/host and housekeeping operations.
• Supervise and assist the team in welcoming and serving guests.
• Ensure cleanliness and tidiness of all branch areas.

Skills

Supervisory skills

Communication in English

Hospitality management

Education

Undergraduate degree in tourism/hospitality

Job description

What you will do

As a Operation Manager, you will ensure the smoothness of front line/host and housekeeping/cleaner, and food & beverage operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, cabin, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

You will fit in this job if you

• Candidate must possess at least an undergraduate (S1) at tourism/hospitality or equivalent
• Having experience at supervisory level background specialized in front office and/or housekeeping or equivalent.
• At least 3 (one) year of working experience as supervisor in hospitality industry
• Actively able to communicate in English both verbal and written
• Able and willing to work on appointed areas selected by management.
• Able and willing to work overtime and outside operational time.
• Has neat appearance and well groomed