Operations Manager - Rinjani

Bobobox; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality company in Indonesia seeks an Operational Manager to oversee daily operations across cabin properties. Ideal candidates must have a Bachelor's degree in Hospitality and at least 3 years of experience managing multiple hotels. Strong communication skills and adaptability in a fast-paced environment are essential. The role involves working across various locations in Indonesia and occasional relocations.

Qualifications

• Minimum 3 years of experience in hotel operation role.
• Minimum 3 years of experience managing multiple hotels as hotel manager or equivalent role.
• Willing to work at any branch locations across Indonesia.

Responsibilities

• Ensure efficient, high-quality execution of operations across properties.
• Translate strategic goals into operational practices.
• Deliver exceptional guest experiences.

Skills

Fluent in English verbally and in writing

Excellent Interpersonal Communication Skills

Strong in organizing, planning, and relationship management

Fluent in numbers and analyzing data

Results-driven

Excellent Adaptability to Fast-paced Environment

Education

Bachelor's degree from a top university preferably from Hospitality background

Tools

Property/Hotel Management System (PMS/HMS)

Point of Sales (POS) software

Google Workspace (G Sheets, Slides, Docs, etc)

Job description

Job Responsibilities

The Operational Manager at Bobobox plays a pivotal role in ensuring the consistent, efficient, and high-quality execution of day-to-day operations across our cabin properties. This role is responsible for translating strategic goals into seamless operational practices, delivering exceptional guest experiences, and driving operational excellence through data-driven decisions, people leadership, and continuous improvement.

Requirements

• Bachelor's degree from a top university preferably from Hospitality background
• Min. 3 years of experience in hotel operation role
• Min. 3 years of experience in managing multiple hotels as hotel manager or equivalent role
• Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.
• Fluent in English verbally and in writing
• Experienced with Property/Hotel Management System (PMS/HMS) and Point of Sales (POS) software.
• Experienced with Google Workspace (G Sheets, Slides, Docs, etc).
• Excellent Interpersonal Communication Skills
• Strong in organizing, planning, and relationship management.
• Fluent in numbers, analyzing data, and using analytics to make decisions.
• Results-driven with strong communication & interpersonal skills.
• Excellent Adaptability to Fast-paced Environment
• Familiar with Setting up and Maintaining KPIs
• Familiar with SOP and Policy development
• Product and Service Quality Improvements
• Focus on Operational Excellence and Quality Assurance
• Experienced in coaching & training delivery
• Willing to be placed in Bobocabin Gunung Rinjani, Lombok