Operations Manager

Taman Safari Indonesia; Cisarua; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading entertainment park in Cisarua is seeking an Operations Manager to plan and oversee daily operations. The ideal candidate will have a bachelor's degree in Tourism Management, at least 3 years of experience in the hospitality industry, and strong leadership abilities. This role is crucial for ensuring high service quality and operational efficiency.

Qualifications

• Minimum 3 years experience in the Hospitality Industry.
• Experience in a 4 to 5 stars hotel or Recreation Park is preferred.
• Strong knowledge of current trends in recreation parks.

Responsibilities

• Plan, organize, direct and run optimum day-to-day operations.
• Ensure customer service and effective resource allocation.
• Monitor operations and implement corrective actions.

Skills

Leadership

Problem solving

Analytical thinking

Communication skills

Decision making

Education

Bachelor’s degree in Tourism Management or equivalent

Job description

Operations Manager will report to General Manager

Operations Manager will be responsible to planning, organizing and directing The Operations of Parks, Recreation Facilities and Athletics Programs. This role requires a proactive leader who can ensure seamless daily operations while continuously improving service quality and operational efficiency.

Key Responsibilities

• Plan, organize, direct and run optimum day-to-day operations to exceed our customers' expectations
• Be responsible for customer service, building, and equipment management
• Allocate resources effectively and fully utilize assets to deliver optimal services
• Monitor operations and trigger corrective actions
• Commit to CHSE (Cleanliness, Healthy, Safety, Environment Sustainability) and Sapta Pesona Implementation

Key Requirements

• Willing to be placed in Cisarua, Bogor Area
• Minimum bachelor’s degree in Tourism Management or equivalent and / or must have minimum 3 years experiences in Hospitality Industry
• (preferably have exposure working on 4 to 5 stars hotel or Recreation Park) on position Operation Manager/ Room Dvision Manager/ any position relevant
• Have a strong leadership, problem solving, analytical thinking, communication skill and decision making
• Able to maintain communication with local government, social figures,and local society
• Able to create and implement plans to increase service quality
• Have a good performance and good attitude
• Has strong knowledge and understanding of current trends in recreation park

Due to the high volume of applications, only those selected for further consideration will be contacted.