Operations Leader: Guest Experience & Safety

Waterbom Bali; Provinsi Bali; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading water park in Bali seeks a General Manager to ensure operational excellence and a positive guest experience. The role involves overseeing daily functions, safety compliance, and team leadership. The ideal candidate has strong management skills, a commitment to service quality, and a background in hospitality. This position offers an opportunity to lead a vibrant team and enhance the Waterbom experience for all guests.

Qualifications

• Proven experience in operational management, especially in hospitality or service industries.
• Strong leadership skills with the ability to motivate and coach teams.
• Familiarity with safety standards and guest service best practices.

Responsibilities

• Oversee daily operational functions and team management.
• Conduct safety audits and ensure compliance across departments.
• Maintain high service quality and resolve guest concerns promptly.
• Manage scheduling and staffing to meet operational needs.
• Implement sustainability practices and engage staff in environmental initiatives.

Skills

Operational excellence

Team leadership

Safety compliance

Guest service

Effective communication

Job description

A leading water park in Bali seeks a General Manager to ensure operational excellence and a positive guest experience. The role involves overseeing daily functions, safety compliance, and team leadership. The ideal candidate has strong management skills, a commitment to service quality, and a background in hospitality. This position offers an opportunity to lead a vibrant team and enhance the Waterbom experience for all guests.