Overview
As the Operations F&B Manager at PT Utopia Kuliner Indonesia, you will play a pivotal role in overseeing the seamless operations of the company's food and beverage division. Based in Jakarta, this full‑time position involves managing a team of skilled professionals to deliver exceptional customer experiences across Utopia's diverse portfolio of dining establishments.
Responsibilities
- Supervise and coordinate the daily operations of the F&B department, ensuring high standards of service and efficiency.
- Develop and implement strategies to optimize productivity, control costs, and drive revenue growth.
- Oversee inventory management, procurement, and budgeting for the F&B division.
- Lead and motivate a team of chefs, servers, and other F&B personnel, providing guidance and support for their professional development.
- Analyse market trends, customer feedback, and financial data to identify opportunities for improvement and innovation.
- Ensure compliance with all relevant health, safety, and regulatory standards within the F&B operations.
- Ensure all operational SOPs are implemented consistently across all outlets, including SOP development and KPI monitoring.
- Support new store openings.
- Maintain operational excellence across all outlets.
Qualifications
- Minimum 5 years of experience in a similar operations management role within the hospitality or food service industry.
- Demonstrated expertise in managing multi‑unit F&B operations, including budgeting, staffing, and performance optimization.
- Strong leadership and people‑management skills, with the ability to motivate and develop a high‑performing team.
- Excellent problem‑solving and decision‑making abilities, with a keen eye for detail.
- Proficient in financial analysis, inventory management, and process‑improvement techniques.
- Thorough understanding of food safety regulations and best practices in the industry.
- Effective communication and interpersonal skills, with the ability to collaborate with cross‑functional teams.
Benefits
- Competitive salary and comprehensive benefits package, including health insurance and retirement planning.
- Opportunities for professional development and career growth.
- Dynamic and inclusive work culture that encourages work‑life balance.
- Inclusive environment where employees can thrive and reach their full potential.
- Apply now to join our team and be part of Utopia's exciting journey in the vibrant food and beverage industry.
Company Mission & Culture
Established in 2014, PT Utopia Kuliner Indonesia is a food and beverage company committed to delivering consistency and quality service to customers. Our mission is to become the first choice for consumers by opening at least 30 more branches across Indonesia, supported by good management, great product, and affordable price. With a focus on fresh and healthy concepts and an expanding portfolio of Korean restaurants, tea outlets, and event management services, we create a unique and immersive dining experience for all.