Operations Auditor, Quality Assurance

Spx Express; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Indonesia seeks a Quality Control Auditor to perform inspections at Sortation Centers and Hubs. Candidates should have at least one year of related experience and knowledge of logistics metrics. The role requires flexibility and good communication skills, as well as the ability to work independently. Mobile work to visit facilities is required.

Qualifications

• Minimum 1 year of experience in Quality Control / Assurance / SOP compliance.
• Prior experience in Logistics, Supply Chain, or e-commerce background is an advantage.
• Familiar with logistic KPI and metrics.

Responsibilities

• Conduct routine inspections at Sortation Centers and Hubs.
• Identify improvement opportunities for operations.
• Summarize and report key findings from inspections.

Skills

Quality Control

Logistics knowledge

Good communication skills

Teamwork

Flexibility

Job description

Job Description

Conduct routine inspection to Sortation Center (SOC) and Hubs of Shopee Express to ensure that standard policy, compliance, workflows, and procedures are in place to support the operation. Inspect the operating compliance in Sortation Center and Hubs (based on the SOP) as well as identify improvement opportunities by providing problem identification. Assess the Sortation Center and Hubs compliance level against the standard assessment checklist. Summarize and report key findings from the inspection on a regular basis (daily, weekly and monthly) focusing on the bottlenecks to increase productivity and reduce cost.

Requirements

• Minimum 1 year of experience in Quality Control / Assurance / SOP compliance.
• Prior experience in Logistics, Supply Chain, or e-commerce background will be an advantage.
• Familiar with logistic KPI, metric, system, and flow.
• Thorough knowledge of methodologies of quality assurance and standards.
• Highly flexible, good teamwork, and able to work under minimal supervision.
• Good communication skills and easy to adapt to the new environment.
• Willing to do work mobile to visit Sortation Center or Hubs to conduct an audit (shift working hours).
• Willing to be placed at Kota Semarang, Jawa Tengah.