Operation Villa manager

Mission AI Hire; Denpasar; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A luxury villa management company in Bali is hiring an Operations Manager to oversee a complex of three villas. The role requires 3–5 years of experience in luxury hospitality, strong leadership skills, and excellent communication in English. Responsibilities include managing villa operations, supervising staff, and ensuring guest relations. The company offers a competitive salary and a supportive working environment.

Benefits

Competitive salary

Benefits package

Supportive working environment

Qualifications

• 3–5 years of experience in luxury villas, resorts, or boutique hospitality operations.
• Strong leadership and team management abilities.
• Excellent communication skills in English; Bahasa Indonesia is a plus.

Responsibilities

• Lead and manage villa operations, ensuring service excellence.
• Supervise, train, and support villa staff.
• Oversee guest relations for a seamless experience.
• Manage budgets, suppliers, and inventory control.
• Ensure property upkeep and preventive maintenance.
• Provide operational and financial reports to ownership.

Skills

Leadership skills

Team management

Communication in English

Detail-oriented

Customer service standards

Job description

We are hiring an Operations Manager to oversee a complex of 3 luxury villas in Cemagi, Bali.

An exciting leadership opportunity for experienced hospitality professionals. 🌴

📍 Location: Cemagi, Bali

What you will be doing:

• Lead and manage villa operations, ensuring consistent service excellence
• Supervise, train, and support villa staff across housekeeping, service, and maintenance
• Oversee guest relations, ensuring a seamless and memorable guest experience
• Manage budgets, suppliers, and inventory control
• Ensure property upkeep and preventive maintenance schedules are met
• Provide operational & financial reports and updates to ownership

What we expect from you:

• Minimum 3–5 years of experience in luxury villas, resorts, or boutique hospitality operations
• Strong leadership and team management skills
• Excellent communication in English (Bahasa Indonesia is a plus)
• Proactive, detail-oriented, and solution-focused
• Solid understanding of guest service standards in luxury hospitality

What the company guarantees:

• A leadership role in a premium villa property in Bali
• Competitive salary and benefits package
• A supportive and professional working environment

The process:

1. Intro call with recruiter MH
2. Interview with HR
3. Interview with founder