Operation Dept Head (Floating Crane)

Armada Indonesia Mandiri (Baramulti Marine Group); Jawa Barat; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading private healthcare institution in South Jakarta is seeking a Quality and Risk Department Head. This role involves overseeing quality and risk management, leading quality improvement programs, and ensuring compliance with healthcare regulations. The ideal candidate should have at least 8-10 years of experience in clinical service roles with significant managerial experience. Strong knowledge of quality improvement methodologies is essential, along with a healthcare-related degree.

Qualifications

• Minimum 8-10 years experience in a clinical service role in a Hospital.
• At least 5 years of managerial experience in the relevant field.
• Strong understanding of risk management principles and practices.

Responsibilities

• Lead, direct, monitor quality and risk management in the Hospital.
• Develop strategies, policies, and objectives for quality improvement.
• Monitor quality assurance activities related to document management.

Skills

Risk management principles

Quality improvement methodologies

Incident investigation

Healthcare regulations knowledge

Education

Bachelor/Master Degree from Healthcare Administration or Doctor

Job description

Quality and Risk Department Head

Posted today

Job Description

Company Description

Located in the business district of South Jakarta, Siloam Hospitals Simatupang has become a trusted private hospital for locals and foreigners living in the South Jakarta area. The hospital provides all kinds of quality healthcare services, especially through its excellent services in cardiology, neurosciences, orthopaedics and radiation oncology. With modern medical equipment and tools, the specialists, general practitioners, nurses, and support staff at Siloam Hospitals Simatupang are committed to providing patients with international‑standard healthcare and services.

Responsibilities

• Responsible for leading, directing, monitoring and evaluating Quality and Risk management in the Hospital in accordance with Company standards, risk and patient safety standards, policies, procedures and applicable government regulations including national and international Hospital accreditation requirements.
• Leading, directing and developing a team to develop strategies, policies, procedures and objectives of the Quality Improvement and Patient Safety (PMKP) program in the Hospital
• Coordinate with other Department / Division Heads in selecting improvement priorities, quality measurements / indicators, program selection Department level is included in following up on the results of indicator achievements
• Determine the quality indicator profile, analysis methods, and data validation from quality indicator data collected by all work units in the hospital
• Monitor and guide the implementation of the PMKP program and establish good communication with all related parties and convey problems related to the implementation of the quality and patient safety program (PMKP), including communicating quality problems regularly to all staff
• Acting as a Subject Matter Expert in implementing, organizing, compiling, determining data types, data flow, and reporting, implementation, and maintenance of quality system processes, including control of documents to ensure Hospital operational activities runs according to standards.
• Monitor quality assurance activities related to document management to ensure that official documents circulating in the Hospital are controlled in accordance with applicable quality, format and standards
• Handle patient safety incidents which include reporting, verification, investigation and analysis of the causes of patient safety incidents
• Conduct reviews and audits of all existing processes in the Hospital to ensure compliance with Standard Operating Procedures (SPO), applicable service standards, laws and regulations, including for external accreditation/audit purposes
• Coordinate with Human Capital in preparing programs or curricula and implementing training related to Quality Improvement & Patient Safety (PMKP) for all employees
• Together with the director, prepare a report on the implementation of the Quality Improvement and Patient Safety (PMKP) program at the hospital

Qualifications

• Bachelor/Master Degree from Healthcare Administration, or Doctor
• Have minimum 8-10 years experience as a doctor/ancillary or other clinical service role in a Hospital (preferably with at least 5 years managerial experience in the relevant field)
• Strong understanding of risk management principles and practices, including incident investigation and mitigation strategies.
• Expertise in quality improvement methodologies, such as Six Sigma or Lean, and knowledge of quality measurement and reporting.
• In‑depth knowledge of healthcare regulations, accreditation standards, and compliance requirements.

Additional Information

(BEWARE OF RECRUITMENT SCAMS)

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.