Officer-Account Executive

3; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in sales management in Jakarta Selatan is looking for an Account Management specialist. This role involves developing sales strategies and maintaining relationships with existing clients to drive revenue growth. Ideal candidates will have a strong background in sales planning and customer service, with impressive analytical skills to identify market opportunities.

Qualifications

• Experience in account management with a focus on customer retention.
• Proven ability to develop and execute sales strategies.
• Strong analytical skills to assess market trends and customer needs.

Responsibilities

• Develop and implement sales plans for existing clients.
• Identify and pursue upselling and cross-selling opportunities.
• Ensure high-quality customer service and resolve issues.

Skills

Sales planning

Customer service

Relationship management

Market analysis

Data analytics

Job description

Account Management/Key Accounts work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including:

• Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
• Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
• Resolving problems and ensuring customers receive high quality customer service
• Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
• Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners.

Incumbents matching to this specialization are compensated based on achievement of sales targets.

• Channel, Partner and Account Management
• Product Strategy and Road-mapping
• Product Development and Lifecycle Management
• Customer Experience and Journey Design
• Market and Competitive Intelligence
• Portfolio and Project Management
• Data Analytics and Revenue Insights
• Governance, Risk and Stakeholder Communications
• Go-to-Market and Launch Execution
• Pricing, Commercial and Deal Structuring
• Sales Operations and Enablement