Office Boy Batam – Full-Time, Gaji 2.8–5.5 Jt + Tunjangan

Pt. Graha Layar Prima; Batam; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Pt. Graha Layar Prima invites applications for a Youth Development Officer to empower young people in Batam, Riau Islands.

You will design and implement programs that foster personal growth, skill development, and positive social engagement, mentoring youth, organizing activities, and connecting them with education, training, and employment opportunities. The ideal candidate has a passion for youth work, strong leadership, and experience in program development or education.

Qualifications

• Bachelor's degree or higher in Education, Social Work, Youth Studies, Psychology, or related field.
• Minimum 3 years of experience working directly with youth in program development or mentorship.
• Proven ability to design and deliver engaging youth programs.

Responsibilities

• Develop, implement, and manage youth-focused programs and activities.
• Facilitate workshops on life skills, leadership, and career development.
• Mentor youth and support their personal and academic goals.
• Organize outreach with schools and community organizations.
• Identify internship, training, and volunteer opportunities for youth.

Skills

Youth program design

Leadership

Communication

Interpersonal skills

Education

Bachelor's degree in Education / Social Work / Youth Studies / Psychology

Tools

MS Office

Program management tools

Job description

About the Role Our client is seeking an enthusiastic and dedicated Youth Development Officer to empower young people in Batam, Riau Islands. This role is focused on designing and implementing programs that foster personal growth, skill development, and positive social engagement among youth. The ideal candidate will possess a passion for working with young people, strong leadership qualities, and experience in youth programming or education. You will be responsible for creating a safe and inspiring environment, mentoring youth, organizing activities, and connecting them with opportunities for education, training, and employment. This is a fulfilling opportunity to contribute to the future success of the youth in Batam and make a tangible difference in their lives. We are looking for a creative and proactive individual who can inspire and guide young individuals within the diverse community of Riau Islands. Join our client's mission to nurture potential and build a brighter future for the next generation.

Key Responsibilities

• Develop, implement, and manage youth-focused programs and activities.
• Facilitate workshops and sessions on life skills, leadership, and career development.
• Mentor and provide guidance to young individuals, supporting their personal and academic goals.
• Organize community outreach initiatives to engage diverse youth populations.
• Build and maintain positive relationships with schools, community organizations, and parents.
• Identify opportunities for youth internships, training, and volunteer placements.
• Assess youth needs and tailor program offerings accordingly.
• Promote a safe, inclusive, and supportive environment for all participants.
• Monitor program effectiveness and provide reports on outcomes and impact.
• Collaborate with other team members to ensure holistic youth development.

Requirements

• Bachelor's degree in Education, Social Work, Youth Studies, Psychology, or a related field.
• Minimum of 3 years of experience working directly with youth in a program development or mentorship capacity.
• Proven ability to design and deliver engaging youth programs.
• Excellent communication, facilitation, and interpersonal skills.
• Strong leadership and motivational abilities.
• Knowledge of youth development principles and best practices.
• Experience working with diverse cultural backgrounds within Indonesia.
• Ability to work flexibly, including some evenings and weekends for youth activities.
• Proficiency in relevant technology for program management and communication.
• A genuine passion for empowering young people in Riau Islands.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits package.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional growth and training in youth work.
• A dynamic and collaborative work culture.
• Travel support for community engagement activities within Batam.
• Access to resources for program development.
• Retirement savings contributions.
• Regular team meetings and opportunities for professional networking.
• The reward of contributing to the positive development of young individuals in Batam.

Additional Information

**Job Number**
**Job Category** Revenue Management
**Location** Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam Riau 29453, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Oversees revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms. Position is accountable for pricing, positioning and inventory of all hotels within area of purview. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.

Additional Information

**Job Number**
**Job Category** Revenue Management
**Location** Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam Riau 29453, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Analyzing and Reporting Revenue Management Data**
- Analyzes information, identifies current and potential problems and proposes solutions.
- Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
- Generates updates on transient segment each period and continually analyzes transient booking patterns.
- Assists with account diagnostics process and validates conclusions.
- Maintains accurate reservation system information.
- Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning.
- Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Observes, receives, and otherwise obtains information from all relevant sources.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share.
- Analyze STAR information to assist in development of RevPAR Index forecasts.
- Generates yearly room revenue budget.
**Managing Revenue Management Strategy**
- Provides critical input to property leaders for development of market sales strategy.
- Provides revenue management functional expertise and leadership to general managers, property leadership teams and market sales leaders.
- Initiates, implements and evaluates revenue tests.
- Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
- Assists hotels with pricing and provides input on business evaluation recommendations.
- Assists in creating and verbalizing positioning and long-term strategies for all segments (group, transient, catering) that are in alignment with brand standards and property objectives.
- Provides recommendations to improve effectiveness of revenue management processes.
- Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
- Ensures hotel strategies conform to brand philosophies and initiatives.
- Ensures Operation Teams are aware of current strategies and have the information needed to execute them (daily strategies, current day inventory management, and package inclusions).
**Building Successful Relationships**
- Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.
- Communicates market direction to revenue management, sales and hotel leaders.
- Develops constructive and cooperative working relationships with others, and maintains them over time.
- Develops and manages internal key stakeholder relationships.
- Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
**Additional Responsibilities**
- Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.
- Enters, transcribes, records, stores, or maintains information in written or electronic form.
- Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Additional Information

**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam Riau 29453, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of the department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during their program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external; maintains them over time.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that is synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Additional Information

**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam Riau 29453, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**JOB SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.