OCEAN CUSTOMS BROKERAGE CUSTOMER SERVICE

PT Uniair Indotama Cargo; Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Pluit, Jakarta, is seeking an Ocean Customs Brokerage Customer Service professional. The ideal candidate should have a Bachelor's Degree in Sea Transportation Management and at least 1-2 years of experience in freight forwarding, particularly in handling Ocean Custom Brokerage documents. Responsibilities include checking import data, preparing Job Performance Sheets, and monitoring shipments. Fluent English and proficiency in Ms. Excel are essential.

Qualifications

• Min. 1-2 years experience in Freight Forwarding company.
• Able to handle Ocean Custom Brokerage documents.

Responsibilities

• Checking import data such as INV, PL, Term Ship Mode, and Draft PIB.
• Sending pre-alert documents and draft PIB to customers.
• Preparing Job Performance Sheets (JPS) as the basis for billing.
• Confirming operational costs with relevant parties.
• Providing solutions for problems with the import process.
• Creating TI and sending it to IPL for shipment of goods.
• Creating Shipment Performance Reports.
• Monitoring shipments and providing updates to customers.

Skills

Knowledge in Ocean Custom Brokerage processes

Fluent in English

Proficient in Ms. Excel

Good communication skills

Strong team member

Analytical thinking

Education

Bachelor's Degree in Sea Transportation Management

Job description

OCEAN CUSTOMS BROKERAGE CUSTOMER SERVICE

Bachelors Degree in Sea Transportation Management.

Min. 1-2 years experience in Freight Forwarding company, especially handling Ocean Custom Brokerage documents.

Have knowledge in handling Ocean Custom Brokerage processes.

Fluent in English is a must.

Proficient in Ms. Excel and Good Communication skill.

Able to work as a strong team member, ambitious, hardworking and good analytical thinking.

Willing to be placed in Sunter, North Jakarta.

Job Description :

Checking import data such as INV, PL, Term Ship Mode, and Draft PIB.

Sending pre-alert documents and draft PIB to customers.

Preparing Job Performance Sheets (JPS) as the basis for billing.

Confirming operational costs with the recipient/owner of the goods or agent and sending DN to all relevant parties.

Providing suggestions or solutions if there are problems with the import process.

Creating TI and sending it to IPL for shipment of goods.

Creating Shipment Performance Reports.

Monitoring shipments and providing updates to customers.

PT. Uniair Indotama Cargo, JAKARTA was established in 1989, in response to the needs of Indonesia exporters and importers to perform economical environment and reliable freight forwarding service throughout the world. As member of DIMERCO Express Group Companies, and with fully support by its worldwide international freight forwarder, PT. Uniair Indotama Cargo has been growing rapidly to Total Supply Chain Solution provided End To End services. Dimerco has enhanced its expertise and capability in global logistic services in this “SUPPLY CHAIN MANAGEMENT” oriented business revolution with more than 300 offices around the world.

OCEAN CUSTOM BROKERAGE CUSTOMER SERVICE