OCEAN CUSTOM BROKERAGE CUSTOMER SERVICE

PT Uniair Indotama Cargo; Pluit; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A freight forwarding company in Jakarta is seeking a diligent individual with a Bachelor's Degree in Sea Transportation Management and 1-2 years of experience in Customs Brokerage. The role involves checking import data, preparing billing documents, and updating customers on shipments. Candidates must be fluent in English and proficient in Ms. Excel, possessing strong analytical and teamwork skills.

Qualifications

• Min. 1-2 years experience in a Freight Forwarding company, especially in handling Ocean Custom Brokerage documents.
• Strong analytical skills and ability to work as part of a team.

Responsibilities

• Check import data such as INV, PL, Term Ship Mode, and Draft PIB.
• Send pre-alert documents and draft PIB to customers.
• Prepare Job Performance Sheets (JPS) for billing.
• Confirm operational costs and send DN to relevant parties.
• Provide solutions for import process issues.
• Create TI and send for shipment.
• Monitor shipments and provide updates to customers.

Skills

Ocean Custom Brokerage knowledge

Fluent in English

Proficient in Ms. Excel

Good communication skills

Teamwork

Analytical thinking

Education

Bachelor's Degree in Sea Transportation Management

Job description

Overview

Bachelors Degree in Sea Transportation Management.

Min. 1-2 years experience in Freight Forwarding company, especially handling Ocean Custom Brokerage documents.

Have knowledge in handling Ocean Custom Brokerage processes.

Fluent in English is a must.

Proficient in Ms. Excel and Good Communication skill.

Able to work as a strong team member, ambitious, hardworking and good analytical thinking.

Willing to be placed in Sunter, North Jakarta.

Responsibilities

• Checking import data such as INV, PL, Term Ship Mode, and Draft PIB.
• Sending pre-alert documents and draft PIB to customers.
• Preparing Job Performance Sheets (JPS) as the basis for billing.
• Confirming operational costs with the recipient/owner of the goods or agent and sending DN to all relevant parties.
• Providing suggestions or solutions if there are problems with the import process.
• Creating TI and sending it to IPL for shipment of goods.
• Creating Shipment Performance Reports.
• Monitoring shipments and providing updates to customers.

About PT. Uniair Indotama Cargo

PT. Uniair Indotama Cargo, JAKARTA was established in 1989, in response to the needs of Indonesia exporters and importers to perform economical environment and reliable freight forwarding service throughout the world. As member of DIMERCO Express Group Companies, and with fully support by its worldwide international freight forwarder, PT. Uniair Indotama Cargo has been growing rapidly to Total Supply Chain Solution provided End To End services. Dimerco has enhanced its expertise and capability in global logistic services in this “SUPPLY CHAIN MANAGEMENT” oriented business revolution with more than 300 offices around the world.

PT. Uniair Indotama Cargo, JAKARTA was established in 1989, in response to the needs of Indonesia exporters and importers to perform economical environment and reliable freight forwarding service throughout the world. As member of DIMERCO Express Group Companies, and with fully support by its worldwide international freight forwarder, PT. Uniair Indotama Cargo has been growing rapidly to Total Supply Chain Solution provided End To End services. Dimerco has enhanced its expertise and capability in global logistic services in this “SUPPLY CHAIN MANAGEMENT” oriented business revolution with more than 300 offices around the world.