Novotel Balikpapan - Loker Hotelier

LokerHotelier.com - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym; Balikpapan; On-site; IDR 249.335.000 - 332.447.000; Full time

Job summary

A leading international hotel in Kalimantan Timur is looking for a Front Desk Agent. The role requires excellent guest service, teamwork, and fluency in English. Ideal candidates should have at least 2 years of experience in a similar role and hold a higher diploma or degree from a hotel or business school. This position offers opportunities for career development within a global hospitality community.

Benefits

Employee rate for stays across hotel brands

Career development opportunities

Global community of hospitality industry

Qualifications

• Must have experience in the same position for at least 2 years in a midscale international hotel.
• Passionate about guest experience and satisfaction.

Responsibilities

• Provide efficient service for guest registration and departure.
• Respond to customer requests promptly and courteously.
• Attend to other duties as requested by Management and Supervisors.

Skills

Good attitude

Teamwork

Fluent in English

Self-motivated

Education

Higher Diploma or Bachelor Degree from Hotel or Business School

Job description

Novotel Balikpapan - Kalimantan Timur, we are hiring!

Front Desk Agent

Your Experience And Skills Include

• Discipline, good attitude and self motivated.
• Passionate in guest experience and satisfaction
• Able to work in a team & good communication.
• Fluent in English both written and verbally.
• Must have experienced in the same position at least 2 years in a midscale international hotel.
• Hotel or Business School graduation Higher Diploma or Bachelor Degree

What You Will Be Doing

• Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Attend to other duties as requested by Management and Supervisors.

What Is In It For You

• Eligible to stay in hotels cross brand within the group employee rate.
• Be apart of global community of hospitality industry.
• Opportunity to develop your career within Accor globally

How To Apply

[email protected]