Mobile Phone Technician

vivo Indonesia; Jakarta Pusat; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

vivo Indonesia is seeking a mobile phone technician for our service center in Roxymas, Jakarta. You will troubleshoot, inspect, and diagnose devices, perform repairs and component replacements, then validate functionality with testing and quality checks.

Meticulous record-keeping, SOP adherence, and safe work practices are essential. The ideal candidate is SMK qualified in Electrical/Electronics/Mechatronics with at least 1 year of relevant experience and strong MS Office skills.

Qualifications

• Minimum SMK graduate, preferably in Electrical Engineering, Electronics Engineering, or Mechatronics.
• 1 year of experience as a mobile phone technician is preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Willing to be placed at the vivo Service Center in Roxymas, Jakarta.
• Willing to comply with company policies, SOPs and procedures.
• Detail-oriented, responsible, disciplined, and able to work independently or in a team.

Responsibilities

• Perform mobile phone troubleshooting, inspection, and diagnosis to identify hardware and software issues.
• Carry out mobile phone repairs and component replacements per established procedures.
• Perform functional testing and quality checks after repairs to ensure proper operation.
• Maintain accurate records of repairs, spare parts usage, and service activities.
• Ensure all repair activities comply with SOPs, standards, and safety procedures.
• Keep work area and tools clean and organized.

Skills

Troubleshooting

Diagnosis

Independent work

Team collaboration

MS Office proficiency

Education

SMK graduate (Electrical/Electronics/Mechatronics)

Tools

Microsoft Excel

Microsoft Word

Job description

• Perform mobile phone troubleshooting, inspection, and diagnosis to identify hardware and software issues.
• Conduct mobile phone repairs and component replacements in accordance with established technical procedures.
• Perform functional testing and quality checks after repairs to ensure devices operate properly.
• Maintain accurate records of repairs, spare parts usage, and service activities.
• Ensure all repair activities comply with company SOPs, technical standards, and safety procedures.
• Maintain the cleanliness and organization of the work area and repair tools.

Job Requirements:

• Minimum SMK graduate, preferably majoring in Electrical Engineering, Electronics Engineering, or Mechatronics.
• At least 1 year of experience as a mobile phone technician is preferred.
• Proficient in Microsoft Office, especially Microsoft Excel and Word.
• Willing to be placed at the vivo Service Center in Roxymas, Jakarta.
• Willing to comply with company policies, work procedures, and established SOPs.
• Detail-oriented, responsible, disciplined, and able to work independently or as part of a team.