Merchant Acquisition Specialist

Faspay; Jakarta Pusat; On-site; IDR 35,000,000 - 70,000,000; Full time

Job summary

Faspay is seeking a Senior Merchant Acquisition Specialist to drive growth of our payment gateway platform. You will identify, engage, and onboard high-value merchants, developing strategies to expand our merchant base and increase transaction volume.

You will collaborate with product, integration, and technical teams to ensure smooth onboarding, lead negotiations, and build lasting partnerships. The ideal candidate has 5+ years in B2B sales, payments or fintech, fluent in Bahasa Indonesia and

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 5+ years in merchant acquisition, sales, or business development within payments/fintech.
• Deep understanding of payment gateway technologies and onboarding processes.
• Proven track record of achieving and exceeding acquisition targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient with sales analytics tools.
• Fluent in Bahasa Indonesia and English.
• Willingness to travel for client meetings, conferences, and events.

Responsibilities

• Develop and implement merchant acquisition strategies to expand the company’s merchant base and increase transaction volume.
• Identify prospective merchants across various industries and conduct outreach through networking, cold calls, presentations, and events.
• Build and maintain relationships with key decision-makers at target merchant organizations.
• Lead negotiations and close deals with merchants, ensuring mutually beneficial agreements.
• Collaborate with product, integration, and technical teams to facilitate smooth onboarding and integration for new merchants.
• Analyse market trends, competitor offerings, and merchant pain points to refine acquisition strategies.
• Maintain accurate records of pipeline activity, merchant feedback, and acquisition metrics.
• Represent the company at industry conferences, trade shows, and networking events to promote the payment gateway and generate leads.
• Provide feedback to internal teams on merchant needs and product improvements.
• Support cross-functional initiatives as needed.

Skills

Merchant acquisition

Sales

Business development

Communication

Negotiation

Analytical

Networking

Onboarding processes

Education

Bachelor’s degree in Business/Marketing or related field

MBA preferred

Tools

Sales analytics tools

Job description

Senior Merchant Acquisition Specialist plays a pivotal role in driving the growth of our payment gateway platform by identifying, engaging, and onboarding new merchants. This position is responsible for developing and executing strategies to attract high-value merchants, fostering long-term partnerships, and ensuring a seamless integration process. The ideal candidate possesses deep experience in B2B sales, a strong understanding of the payments industry, and a proven track record of exceeding acquisition targets.

Key Responsibilities

• Develop and implement merchant acquisition strategies to expand the company’s merchant base and increase transaction volume.
• Identify prospective merchants across various industries and conduct outreach through networking, cold calls, presentations, and events.
• Build and maintain relationships with key decision-makers at target merchant organizations.
• Lead negotiations and close deals with merchants, ensuring mutually beneficial agreements.
• Collaborate with product, integration, and technical teams to facilitate smooth onboarding and integration for new merchants.
• Analyse market trends, competitor offerings, and merchant pain points to refine acquisition strategies.
• Maintain accurate records of pipeline activity, merchant feedback, and acquisition metrics.
• Represent the company at industry conferences, trade shows, and networking events to promote the payment gateway and generate leads.
• Provide feedback to internal teams on merchant needs and product improvements.
• Support cross-functional initiatives as needed.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 5+ years of experience in merchant acquisition, sales, or business development within the payments or fintech sector.
• Deep understanding of payment gateway technologies, merchant onboarding processes, and industry best practices.
• Demonstrated ability to achieve and exceed acquisition targets in a fast-paced environment.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency with sales analytics tools.
• Fluent in Bahasa Indonesia and English
• Willingness to travel for client meetings, conferences, and events as required.