Marketplace Operation Assistant

PT. Tianxing Cloud Supply Chain (Polibeli); Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A B2B e-commerce platform in Indonesia is seeking a Shopee Operations Assistant to manage daily store operations on TikTok Shop and Shopee. The role involves tasks such as product listing, conducting data analysis, and supporting live room activities. Candidates should have 6 months to a year of relevant experience, strong execution skills, and familiarity with e-commerce tools. This position is located in Greenlake City, Tangerang, and is ideal for those passionate about the e-commerce industry.

Qualifications

• 6 months – 1 year of experience as a Shopee Operations Assistant; TikTok Shop experience is a strong plus.
• Strong execution skills and ability to act quickly on assigned tasks.
• Familiar with e-commerce backend tools or ERP systems.

Responsibilities

• Responsible for daily store operations for the Kayou project on TikTok Shop and Shopee.
• Conduct basic data analysis on key store metrics.
• Work closely with the Operations Supervisor and assist in resolving operational issues.
• Support the Operations Supervisor in managing LIVE room activities.
• Perform daily checks on store indicators and ERP order processing.

Skills

Execution skills

Data analysis

E-commerce backend tools

Passion for e-commerce

Tools

ERP systems

Job description

Polibeli (part of Xingyun Group) is a B2B e-commerce platform that helps small retailers in Indonesia to get products easily with good prices. We are also growing our business into a modern trade channel and by opening offline stores that sell home living items, accessories, as well as expanding into toy and card game categories.

Responsibilities

• Responsible for daily store operations for the Kayou project on TikTok Shop and Shopee, including product listing, updating product creatives, submitting promotions, and creating store backend activities.
• Conduct basic data analysis on key store metrics such as GMV, order volume, LIVE room performance, entry rate, click-through rate, and conversion rate.
• Work closely with the Operations Supervisor, short video content team, and warehouse team; assist in coordinating with relevant departments to resolve any operational issues.
• Support the Operations Supervisor in managing LIVE room activities, including setting up events, adjusting room atmosphere and stickers, and coordinating with the LIVE Creator Supervisor for creator-related tasks.
• Perform daily checks on store indicators, including order fulfillment status, product pricing validity, stock levels, SKU availability, activity submissions, and daily ERP order processing.
• Assist the Operations Supervisor with other operational duties and ad-hoc tasks as needed.

Qualifications

• 6 months – 1 year of experience as a Shopee Operations Assistant; TikTok Shop experience is a strong plus.
• Strong execution skills and ability to act quickly on assigned tasks.
• Familiar with e-commerce backend tools or ERP systems.
• Passionate about the e-commerce industry and eager to learn and grow.
• Willing to be placed in Greenlake City, Tangerang.

Polibeli is a B2B online wholesale store platform dedicated to SMEs in Indonesia. Our mission is to assist entrepreneurs and shop owners in pursuing their business dreams through our strong supply chain and reliable e-commerce platform. Polibeli committed to supporting SMEs in Indonesia in getting the best products at the lowest prices.