Marketing (Sales Support) Staff

Bayan Resources; Daerah Khusus Ibukota Jakarta; On-site; IDR 331.400.000 - 497.101.000; Full time

Job summary

A coal mining company in Jakarta is seeking a Sales Support Officer to assist in developing sales strategies for domestic and export markets. The ideal candidate will have a Bachelor's degree, at least 2 years of relevant experience, and be fluent in English. This role involves supporting customer relationship management, preparing sales offers, and coordinating with internal departments. Proficiency in Mandarin and knowledge of coal market reports are advantageous.

Qualifications

• Minimum 2 years’ experience in sales, marketing, or related role in the coal mining or other commodities industry.
• Familiarity with coal market reports or platforms (e.g., Global Coal, Platts, Argus) is an advantage.
• Good understanding of Incoterms (FOB, CIF, CFR) and logistics flow.

Responsibilities

• Support the Sales and Marketing Manager in maintaining sales strategies for domestic and export coal market.
• Participate in pre-sales activities including data collection and preparing commercial documents.
• Assist in collecting data and documents for tender submissions, ensuring deadlines are met.

Skills

Sales execution

Customer relationship management

Fluent in English

Proficient in Microsoft Office

Proficiency in Mandarin

Education

Bachelor's degree in marketing, business or related field

Tools

Microsoft Office

Job description

Support the Sales and Marketing Manager in maintaining sales strategies for both domestic and export coal market

Responsibilities

Support the Sales and Marketing Manager in maintaining sales strategies for both domestic and export coal market

Supporting customer relationships management, identifying new business opportunities, and assisting in coal sales execution

Participating in pre-sales activities including data collection (sales data, pricing trends, shipment performance), preparing commercial documents, and implementing sales strategies

Preparing sales offers, quotations, and business confirmations, following up with clients on pending offers, feedback, or clarifications.

Assisting in collecting data and documents for tender submissions, ensuring submissions deadlines are met.

Preparing presentations, marketing materials, and data summaries for client meetings and industry events.

Coordinating with internal departments (marketing operations, finance, and shipping) to ensure smooth execution of sales and delivery schedules.

Requirements

Bachelor's degree in marketing, business, or any related field

Minimum 2 years’ experience in sales, marketing, or related role in the coal mining or other commodities industry

Fluent in English (written and spoken) and proficiency in Mandarin is also a plus

Proficient in Microsoft Office for data analysis and reporting (Pivot Tables, Charts, and Data Summaries).

Familiar with coal market reports or platform (ex: Global Coal, Platts, Argus) is an advantage.

Good Understanding about Incoterms (FOB, CIF, CFR) and basic knowledge of shipping and logistic flow.

Willingness to travel occasionally for client meetings or site visits.