Marketing & Sales Support Specialist Furniture

PT MANDIRI NIAGA INDONESIA; Kota Semarang; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A leading outdoor furniture company in Semarang is seeking a Marketing & Sales Support Specialist. The role involves managing sales processes, maintaining digital catalogs, and assisting in marketing efforts. Candidates should have 1-3 years of experience in the furniture industry, proficiency in CRM software, and excellent communication skills. This position offers a dynamic work environment where contributions are valued and rewarded.

Benefits

Motivation and bonus system

Opportunity for contributions in the company

Qualifications

• 1–3 years experience in furniture, home decor, or interior design.
• Proficiency in CRM software and Microsoft Excel.
• Exceptional verbal and written communication skills.

Responsibilities

• Process orders and track shipments.
• Maintain CRM database for lead management.
• Coordinate distribution of marketing assets.
• Assist in maintaining online store and catalogs.

Skills

Video editing

Salesforce or HubSpot

Microsoft Excel

Exceptional communication skills

Attention to detail

Tools

Google Sheets

Canva

Adobe

Job description

Job Title: Marketing & Sales Support Specialist - Furniture

Employment Type: Full-Time

Experience Level: Entry to Mid-Level

About the Company

PT. Mandiri Niaga Indonesia, an outdoor furniture company, is seeking a strong Marketing & Sales Support Specialist to join our team.

We are looking for someone who can bring our outdoor furniture products to life through visually stunning and engaging videos.

The ideal candidate will have experience in video editing and post-production, as well as a strong understanding of the outdoor furniture industry.

PT. Mandiri Niaga Indonesia, based in Semarang, is specialized in the production of exclusive outdoor furniture.

In cooperation with the German outdoor furniture brand BLOOM, we combine German quality and design standards, with Indonesian craftsmanship to create the ultimate in functional, luxury outdoor furniture.

We combine the best materials, highest production standards and quality control with the world renowned weaving skills of our Indonesian craftspeople.

Our principle is to make something good even better. This not only holds true for all our products, but also for our employees. They benefit from a special motivation and bonus system which encourages new ideas and allows every individual in our team - from the janitor to the director - to contribute to the success of PT Mandiri Niaga Indonesia.

The Role

In this role, you aren’t just pushing paper; you are the backbone of our sales engine. You will manage the lifecycle of our wicker collections—from ensuring our digital catalogs look stunning to helping our sales team close deals with interior designers, retailers, and wholesalers.

Key Responsibilities

• Sales Enablement: Process orders, track shipments, and provide real-time updates to the sales team and B2B clients.
• Google Sheets Expert: Advanced proficiency is required. You should be comfortable with VLOOKUPs, Pivot Tables, Data Validation, and Conditional Formatting to keep our complex inventory organized.
• Product Knowledge: Become an expert on wicker types (natural vs. synthetic), weave patterns, and durability standards to answer technical client inquiries.
• Lead Management: Qualify incoming inquiries and maintain our CRM database to ensure no lead "fades in the sun."
• Marketing Support: Coordinate the distribution of physical samples (swatches/weaves) and digital marketing assets for trade shows and showroom displays.
• Content Assistance: Help maintain our online store and catalogs, ensuring product descriptions and imagery for new wicker lines are accurate and enticing.

Qualifications

• Industry Experience: 1–3 years in furniture, home decor, or interior design (Experience specifically with wicker, rattan, or outdoor furniture is a huge plus).
• Tech Savvy: Proficiency in CRM software (like Salesforce or HubSpot), Microsoft Excel, and basic design tools (Canva/Adobe).
• Communication: Exceptional verbal and written skills—you’ll be the voice of the brand for many of our partners.
• Detail-Oriented: You can spot a shipping error or a typo in a catalog from a mile away.