Marketing Sales Support Manager

Pt Kalbe Farma, Tbk; Jawa Barat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job description

Marketing Sales Support Manager (Jakarta Timur)

Manage and optimize sales operations to ensure the sales team effectively achieves revenue and distribution targets. Ensure consistent execution of sales strategies across all channels, including modern trade, general trade, key accounts, and retail stores, supported by data analysis, planning, and cross‑functional coordination.

Requirements

• Business degree, preferably in Management or Marketing (Psychology or related fields also considered).
• 4+ years of experience in sales operations, especially in B2B or partnership-based sales.
• Good understanding of public training sales (experience in assessment tools is added value).
• Experience working with corporate clients or government institutions.
• Familiar with sales processes involving proposals, tenders, and multiple stakeholders.
• Has led a team or worked closely with cross‑functional teams.
• Comfortable analyzing sales data and improving processes.
• Strong communication skills and a collaborative working style.

Key Responsibilities

• Design and implement sales bundling strategies to increase product adoption.
• Develop sales operations plans aligned with company targets (coverage, distribution, and volume/value growth).
• Drive cross‑pollination initiatives (cross‑sell & upsell) across all business units.
• Monitor and track performance against customer acquisition and retention targets.
• Collaborate with Sales, Marketing, BI, Supply Chain, and Finance teams to optimize go‑to‑market strategies and ensure data alignment for accurate decision‑making.
• Analyze sales distribution data, promotion effectiveness, and sales force activities to identify growth opportunities and recommend improvements.
• Ensure sales processes, promotional materials, and sales tools are effective in supporting customer growth.
• Generate regular sales performance reports and provide data‑driven recommendations to improve sales strategies.

Account Management

Responsible for overseeing, shaping and growing the business. Build strategic relationships with high‑profile merchants and drive revenue.

Requirements

• Education: D3.
• Familiar with G Suite.
• Proficient in conversational English.
• Proactive and initiative‑driven.

Customer Support

Handle customer inquiries, requests, and complaints across various channels (chat, email, phone, social media). Provide accurate and clear information about products, services, prices, stock, or promotions. Assist with order, return, refund, or warranty processes in line with company procedures. Record customer interactions in the system/CRM and coordinate with internal teams to resolve issues. Maintain friendly, professional communication and contribute to achieving customer satisfaction targets.

Qualifications

• Diploma or Bachelors' Degree.
• English proficiency and/or prior experience in retail, e-commerce, or fashion.
• Excellent communication skills, friendly, and clear both verbally and in writing.
• Service‑oriented with patience, empathy, and strong problem‑solving skills.
• Detail‑oriented, responsive, and able to work under pressure and achieve targets.
• Proficient in using computers and basic applications (chat, email, CRM, etc.).

Manager, Customer Technical Support

Grow your career with us. You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know‑how that will stretch and enhance your career journey.

Responsibilities

• Work closely with commercial team to provide product introduction and recommendation to customers, develop new customers and maintain existing customer’s relationships by offering technical solutions.
• Evaluate and understand customer needs, provide suitable product recommendation and technical service solutions to customers and foster good customer relationships.
• Work closely with internal stakeholders (commercial, R&D, QA/QC, plant operation) as needed in driving customer projects, product development and application development.
• Conduct product testing/trials at customers’ sites, conduct workshops for internal and/or external customers as required. Plan, support and drive customer innovation program together with sales and R&D.
• Develop sales tools, e.g. presentations, brochures, product application information for existing and new products.
• Participate in related industry exhibitions, conferences and seminars to support in sales leads generation, exchange and improve technical knowledge and promote the company’s products and branding.
• Analyse current marketplace and provide feedback on any important market and competitive information.
• Identify new opportunities for business innovations and new products applications in the market, provide feedback and information to company management on market trends, needs and competitors activities.

Skills and Qualifications

• A degree in Food Science Technology.
• Minimum 5 years of work experience in the food application/food ingredient industry specifically in the oils & fats, confectionery or bakery.
• Strong knowledge in oils & fats, confectionary, bakery or culinary production, technology and industry of Oils and Fats products.
• Possess excellent communication skills and able to present to internal and external parties.
• Strong analytical skills, critical thinking and problem‑solving skills; ability to influence and work in cross functional teams.

Disclaimer

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

Sales Manager

We are seeking an experienced Sales Manager to join the team at Frontier Group. In this full‑time position, you will play a crucial role in leading and developing our sales team to achieve ambitious growth targets. As Sales Manager, you will be responsible for strategizing, implementing, and optimising sales processes to drive revenue and cement our position as a market leader.

What you’ll be doing

• Develop and execute effective sales strategies to meet and exceed revenue goals.
• Manage, coach, and motivate a high-performing sales team to deliver exceptional results.
• Analyse sales data, identify trends, and implement data‑driven initiatives to improve sales performance.
• Foster strong relationships with key clients and partners to drive business growth.
• Collaborate cross‑functionally to ensure seamless coordination between sales, marketing, and operations.
• Stay abreast of market trends, competitor activity, and industry best practices to inform strategic decisions.
• Contribute to the development and implementation of sales‑related policies and procedures.

What we’re looking for

• Proven track record of success in a sales management role, preferably within the Management industry.
• Excellent communication, negotiation, and relationship‑building skills.
• Proficient in using sales analytics tools to generate insights and drive data‑driven decision making.
• Strong leadership and team management abilities, with a proven track record of developing and motivating sales teams.
• Adaptable and agile, with the ability to thrive in a fast‑paced, dynamic environment.
• Bachelor’s degree or equivalent in a relevant field.
• Experience in 5 years minimum.

If you’re passionate about sales, driven to succeed, and eager to join a dynamic organisation, we encourage you to apply for this exciting opportunity.

Global Sales Manager

Modinity is currently looking for The Global Sales Manager who will lead international sales expansion of PT. Alia Digital Printex - our manufacturing company. PT. Alia Digital Printex is a one‑stop textile manufacturing and digital printing solution provider. This role is responsible for developing and executing sales strategies to acquire and grow global apparel brands and high‑value B2B clients, while also strengthening the domestic market. The Global Sales Manager will act as the bridge between clients and internal teams to ensure seamless delivery, sustainable growth, and long‑term partnerships.

International Market Expansion

• Identify and pursue new global sales opportunities, focusing on apparel brands, buying agents, and distributors.
• Build and maintain a robust sales pipeline across key regions (ASEAN, Middle East, Europe, US).
• Represent the company at international trade shows, exhibitions, and client meetings.

Sales Strategy & Execution

• Develop and implement global sales strategies aligned with the company’s revenue goals.
• Negotiate and close high‑value B2B contracts, including pricing, terms, and delivery schedules.
• Achieve quarterly and annual sales targets for both international and domestic markets.

Client Relationship Management

• Establish and nurture long‑term relationships with key global accounts.
• Act as the main point of contact for client requirements, ensuring customer satisfaction and repeat business.
• Provide tailored solutions across fabric sourcing, digital printing, finished products, and packaging.

Internal Collaboration

• Work closely with production, supply chain, and finance teams to ensure order feasibility, cost efficiency, and timely delivery.
• Provide market feedback to R&D and product development teams for innovation.
• Align with finance on payment terms, credit management, and export compliance.
• Conduct market research to analyze competitor activity, customer trends, and regulatory changes in export markets.
• Prepare and present sales reports, forecasts, and business development updates to senior management.

Requirements

Education: Bachelor’s degree in Business, or related field.

Experience

• Minimum 7–10 years in B2B international sales/export, preferably in textile industries.
• Proven track record in developing new markets and closing large‑scale international deals.
• Existing network with global apparel brands or buying houses is highly advantageous.

Skills

• Strong negotiation, presentation, and contract management skills.
• Excellent command of English (written and spoken); additional languages (Mandarin or Japanese) are a plus.
• Strong business acumen with the ability to analyze margins, costs, and profitability.
• Project management skills with cross‑functional team collaboration experience.

Personal Attributes

• Proactive hunter mindset with resilience in managing long sales cycles.
• Strong interpersonal skills to work across cultures and time zones.
• Results-driven, adaptable, and capable of building trust with global partners.