Marketing Communication Manager

Radisson Hotel Group; Batam; On-site; IDR 279,000,000 - 558,000,000; Full time

Benefits offered by this job

Hotel team member discounts

Friend & family discount

Breakfast, dining, and spa discounts

Job summary

Radisson Hotel Group is seeking a Marketing Communication Manager in Batam to lead strategic marketing initiatives, drive digital campaigns, and enhance guest engagement across channels.

The role requires a creative, data-driven leader with a strong track record in hospitality marketing, brand alignment, and cross-functional collaboration. Join a team focused on memorable experiences and global-local perks for guests and associates.

Qualifications

• Proven success in executing marketing strategies across channels.
• Demonstrated expertise in digital marketing, social media, and content creation.
• Creative thinker capable of innovative campaigns and messaging.
• Strong analytical skills to drive data-informed decisions.
• Excellent communication and presentation skills to influence stakeholders.
• Results-driven with a track record of measurable outcomes.

Responsibilities

• Develop and execute marketing plans aligned with brand guidelines and objectives.
• Oversee digital channels (website, social media, email, ads) to boost visibility and engagement.
• Lead campaigns, promotions, and events to attract guests and drive revenue growth.
• Collaborate with Sales for targeted initiatives and departmental alignment.
• Conduct market research to differentiate and improve market positioning.
• Monitor metrics, analyze data, and optimize campaigns for effectiveness.
• Manage loyalty programs and guest engagement for retention.
• Cultivate media, influencer, and partner relationships to expand reach.

Skills

Marketing strategy

Digital marketing

Content creation

Leadership

Analytics

Communication

Job description

Overview

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Ready to redefine the art of marketing? Bring your passion to turn strategies into experiences and campaigns into celebrations. Join a team that cherishes your creativity and drive, thriving on making every moment truly matter.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Marketing Communication Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As the Marketing Communication Manager, you infuse our team with an unparalleled level of strategic vision, a results-driven approach, and an unwavering passion for creating impactful marketing experiences. Your leadership drives our dynamic marketing team to new heights, ensuring a distinctive and compelling presence for Radisson in the ever-evolving hospitality landscape.

Responsibilities

• Develop and execute marketing plans aligned with business objectives and brand guidelines.
• Oversee digital efforts (website, social media, email, online ads) to boost visibility and engagement.
• Lead creative campaigns, promotions, and events to attract guests and drive revenue growth.
• Collaborate with Sales for targeted initiatives, ensuring departmental alignment.
• Conduct market research for differentiation opportunities and enhanced market positioning.
• Monitor marketing metrics, analyze data, and optimize campaigns for effectiveness.
• Manage loyalty programs and guest engagement for strong relationships and retention.
• Cultivate media, influencer, and partner relationships to expand reach and secure coverage.

Qualifications

• Proven success in executing marketing strategies, adept in marketing principles.
• Demonstrated expertise in digital marketing, social media management, and content creation.
• Creative thinker, skilled in developing innovative marketing campaigns.
• Strong analytical skills for data analysis to inform marketing decisions.
• Excellent communication and presentation skills to articulate strategies to stakeholders.
• Results-driven focus on achieving measurable outcomes.
• Effective team player collaborates seamlessly with cross-functional departments.
• Demonstrated leadership capabilities, inspiring and leading marketing teams.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development — helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference — in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits — like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.