Manager, Quality (Tobacco - Batam Placement)

YSQ International Pte Ltd; Batam; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading manufacturing company in Batam is seeking a Manager, Quality to manage the Quality department. The ideal candidate will possess extensive experience in the Tobacco industry, overseeing product quality and compliance while leading a large team. Responsibilities include implementing quality standards, conducting audits, and continuous improvement initiatives to ensure compliance and quality excellence.

Qualifications

• Experience in the Cigarette Industry is preferred.
• Knowledge of Tobacco processes from seed to smoke is required.
• Ability to manage a team of 30-40 members is crucial.

Responsibilities

• Oversee quality processes to ensure high customer satisfaction.
• Lead internal and external quality audits and manage reporting.
• Develop and implement quality standards in collaboration with departments.

Skills

Statistical application

Problem solving

Critical thinking

Leadership

Troubleshooting

Education

Training on ISO systems

Tools

Six Sigma

8D

FMEA

Job description

Manager, Quality (Tobacco - Batam Placement)

Manager, Quality will be the first full-time employee in the Quality department. As a result, you will initially be working directly alongside manufacturing personnel to introduce work instructions, provide training and support at every level of manufacturing. Active hands‑on Quality Manager who will spend time in Tobacco manufacturing to ensure quality is number one.

RESPONSIBILITIES

• Manage and oversee quality of Manufacturing policies, procedures and guidelines to ensure product produced attain a high degree of customer satisfaction
• Develop standardized production, quality and Customer service standards
• Identify potential risks before they become a problem, focussing on root cause analysis and Risk-Based Analysis
• Perform Internal and External Quality Audits and compile detailed report of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations
• Manage Quality KPIs (Visual Quality, Physical Quality, Complaints, Infestation Pest Management, Chemical & Sensory Quality) and propose recommendations for improvement
• Develop and implement QEHS Integrated management System and ensure alignment with global requirements
• Collaborate with cross-functional departments related to new Product launches, Set-up quality plan and specifications
• Developing Product Specs to adequately capture Customer Requirements and manufacturing capabilities
• Lead and coordinate the Quality Compliance and harmonization in the Testing Labs and Government Departments/Authorities supporting the development and manufacture of any new Product
• Able to manage a Team of Quality, Validation, Audit and Lab system support
• Ensure QA teamwork in a compliant manner and in accordance with GMPs and SOPs.
• Read and understand Standard Operation Procedures applicable to role.
• Budgeting Manpower, Equipment, Spare parts, consumables optimally.
• Provide motivational and effective leadership for team members.
• Organize training of QA team & Production Teams on Key Quality Concepts in accordance with GLP and SOPs
• Ensure CI Lab teamwork in a compliant manner and in accordance with GLP and SOPs.
• Ensure reliability of QA instrument
• Able to Support Product Development Team by conducting Trials, provide inputs from time to time to help freeze Product Specs
• To lead the development of the local quality strategy, to support and implement the Global strategy.
• To develop and implement: best practices, common platforms, sharing experience/knowledge with other functions and factories within Operations.
• Supervise, facilitate, and control the handling of customer/consumer complaints and Non-Conforming Products (NCP).
• To ensure the new products and processes qualification for new technologies, materials and equipment as per global standards
• Control & Supervise Factory wide Change Management actions

REQUIREMENTS

• It will be good to have someone from Cigarette Industry with basic knowledge of whole process from Seed to Smoke
• Must be knowledgeable at application of Statistics, Problem solving skills
• Must be trained on ISO systems
• Master in Problems solving tools, understanding of key concepts of Six Sigma / 8D /FMEA processes is added advantage
• Is a critical thinker who proactively works to improve the Quality systems of the company through Internal Audits, participation in Process Improvement programs, and interaction with key stakeholders to obtain constructive feedback
• Have Good Leadership & Experiences to Manage Team above 30–40-member crew.
• Understand Overall Process n Tobacco Industry, including Incoming NTM & Tobacco, Primary & Secondary Process, Primary & Secondary QA Process, CI Lab etc.
• Have Troubleshooting Capabilities to Solve Internal & External Issues with good Problem-solving capabilities and knowledge to drive Improvement actions, able to conduct audits
• Have Capability to Manage Internal & External Stakeholders.
• How many years' experience do you have as a Quality Manager?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How much notice are you required to give your current employer?
• How would you rate your English language skills?
• How many years' experience do you have as a Food Manufacturer?