Luxury Hotel Porter: Elevate Guest Arrival & Service

Mandarin Oriental Hotel Group Limited; Jawa; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A luxury hotel group is seeking a Porter at its Jakarta location to ensure exceptional guest experiences. Responsibilities include welcoming guests, managing luggage, and maintaining a clean luggage storeroom. Candidates should have at least 1 year of hotel experience and possess strong communication and organizational skills. A Bachelor’s Degree in Hospitality Management is preferred. The role offers a range of benefits including health insurance and learning opportunities.

Benefits

Health insurance

Learning and development programs

Retirement plans

Duty meals

Qualifications

• Minimum of 1 year experience in hotel, preferably within the hospitality industry.
• Ability to work a flexible schedule and holidays.

Responsibilities

• Create a delightful arrival and departure experience for guests.
• Maintain cleanliness and daily inventory of the luggage storeroom.
• Respond politely and efficiently to guest inquiries and requests.

Skills

Reading proficiency in English

Communication skills

Attention to details

Organization skills

Education

Bachelor’s Degree in Hospitality Management or related field

Diploma in Hotel Management or Tourism

Tools

Microsoft Office

Hotel Management System

Job description

A luxury hotel group is seeking a Porter at its Jakarta location to ensure exceptional guest experiences. Responsibilities include welcoming guests, managing luggage, and maintaining a clean luggage storeroom. Candidates should have at least 1 year of hotel experience and possess strong communication and organizational skills. A Bachelor’s Degree in Hospitality Management is preferred. The role offers a range of benefits including health insurance and learning opportunities.