Lux Front Desk Butler - Guest Experience Leader

Bvlgari Hotels & Resorts; Provinsi Bali; On-site; IDR 333.388.000 - 583.431.000; Full time

Job summary

A luxury resort brand located in Bali seeks a highly organized individual for the Front Desk position. The successful candidate will manage guest check-ins, verify payments, and assist in employee training while ensuring adherence to company standards. Applicants must have at least one year of relevant experience and a high school diploma. This role is crucial for delivering exceptional customer service and maintaining positive guest experiences. Join our dynamic team and exemplify the luxury service that our brand is known for.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Adherence to quality standards in service.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Assist management in training and coaching employees.
• Ensure adherence to company policies and quality standards.
• Balance and drop receipts for financial accuracy.

Skills

Customer service

Attention to detail

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

A luxury resort brand located in Bali seeks a highly organized individual for the Front Desk position. The successful candidate will manage guest check-ins, verify payments, and assist in employee training while ensuring adherence to company standards. Applicants must have at least one year of relevant experience and a high school diploma. This role is crucial for delivering exceptional customer service and maintaining positive guest experiences. Join our dynamic team and exemplify the luxury service that our brand is known for.