Loyalty Program Coordinator

iNi ViE; Kuta; On-site; IDR 540,540,540 - 810,810,810; Full time

Job summary

iNi ViE is seeking a dedicated Loyalty Program Coordinator in Kuta, Bali. The ideal candidate will have a bachelor’s degree in a relevant field and 1-3 years of experience in loyalty programs or customer engagement.

The role requires strong organizational skills, proficiency in Microsoft Excel, and a good understanding of CRM platforms like Salesforce or HubSpot. Excellent communication abilities and attention to detail are essential for this position.

Qualifications

• 1-3 years of experience in loyalty programs, CRM, or customer engagement.
• Strong organizational skills and attention to detail.
• Effective verbal and written communication skills.

Skills

Customer loyalty strategies

Data analysis

CRM systems

Project coordination

Effective communication

Education

Bachelor's degree in Marketing, Business Administration, Communications, or related field

Tools

Microsoft Excel

Salesforce

HubSpot

Job description

Loyalty Program Coordinator - Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• 1-3 years of experience in loyalty programs, CRM, customer engagement, marketing, or customer service.
• Strong understanding of customer loyalty strategies, rewards programs, and membership management.
• Proficiency in Microsoft Excel and data analysis.
• Experience with CRM platforms such as Salesforce or HubSpot is preferred.
• Excellent organizational and project coordination skills.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to work collaboratively with cross-functional teams, including Marketing, Sales, Customer Service, and IT.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in English; additional languages are an advantage.