Livestream Operation Manager

PT Setsail Technology Indonesia; Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology company in Indonesia seeks a skilled live streaming operations manager. Responsibilities include managing live sessions, troubleshooting technical issues, and enhancing audience engagement. Candidates must have proficiency in Mandarin and 3-5 years experience in live operations. This role offers a dynamic work environment with strong focus on teamwork and data analysis.

Qualifications

• 3-5 years of experience in live operation or central control.
• Familiar with operation process of TikTok or another platform.
• Ability to analyze and optimize live broadcast effects based on data.

Responsibilities

• Monitor and manage live streaming sessions in real time.
• Optimize live stream performance by improving audience engagement.
• Troubleshoot technical issues during live broadcasts.

Skills

Proficiency in Mandarin

Team collaboration

Data analysis ability

Emergency handling

Communication skills

Education

College degree in media, marketing, e-commerce

Job description

Responsibilities

• Monitor and manage live streaming sessions in real‑time to ensure smooth execution.
• Optimize live stream performance by improving audience engagement and interaction.
• Coordinate with hosts, technical teams, and content teams to enhance the live streaming experience.
• Troubleshoot technical issues during live broadcasts and implement quick solutions.
• Analyze live stream data and audience insights to improve performance and engagement.
• Stay updated on trending topics to create relevant and engaging content.
• Ensure compliance with platform policies and maintain content quality standards.

Requirements

• Proficiency in spoken, written, and reading Mandarin is required.
• Have 3‑5 years of experience in live operation or central control, and be familiar with the operation process of TikTok or another platform.
• College degree or above, major in media, marketing, e‑commerce, etc. is preferred.
• Be familiar with the operation of live equipment and the handling of common technical problems; have strong emergency handling capabilities and be able to calmly deal with emergencies during live broadcasts.
• Excellent communication skills and teamwork spirit, able to collaborate with anchors, technical teams, content teams, etc.
• Data analysis ability, able to analyze and optimize live broadcast effects based on data.
• Be sensitive to hot topics, understand the interests and preferences of the target group, and be able to adjust the live broadcast content in real time.
• Careful, responsible, able to withstand greater work pressure, and adapt to the rhythm and time requirements of live broadcasts.

LiveLab, a leading TikTok Shop Partner backed by Tec‑Do 2.0 Group, is dedicated to delivering end‑to‑end e‑commerce solutions for global businesses.

Our all‑in‑one offering spans five core services: livestreaming operations, paid advertising distribution, affiliate marketing, creative content production, and full‑store management.