Leisure Executive

Destination Asia; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading travel company in Bali is seeking a motivated Leisure Executive to craft unforgettable travel experiences. You will manage reservations, coordinate with agents, and ensure excellent client service. Candidates should have a tourism degree and fluency in Bahasa Indonesia and English, alongside a passion for Indonesian travel. This role offers a dynamic work environment and growth opportunities within a multicultural team.

Benefits

Dynamic multicultural work environment

Growth opportunities

Innovative and collaborative workplace

Qualifications

• Degree or diploma in tourism, hospitality, business, or languages preferred.
• Fluent in written and spoken Bahasa Indonesia and English.
• Strong knowledge of Indonesian destinations and travel products.

Responsibilities

• Respond to incoming travel enquiries with creativity and efficiency.
• Prepare tailored proposals, quotations, and itineraries.
• Act as a trusted travel advisor and manage customer issues.

Skills

Customer-focused mindset

Excellent interpersonal skills

Strong time management

Tech-savvy in Microsoft Office

Education

Degree or diploma in tourism

Tools

Travel Studio

Microsoft Office

Job description

Do you have a passion for travel, a flair for planning exceptional itineraries, and a love for sharing the beauty of Wonderful Indonesia with the world?

Destination Asia Indonesia is looking for a motivated and detail-oriented Leisure Executive to join our Bali-based team. If you thrive on crafting unforgettable travel experiences and delivering excellent service, we’d love to hear from you.

About the Role

As a Leisure Executive, you’ll be the front line of our travel design team — working directly with international agents to create custom travel proposals, manage reservations, and ensure that every guest experience runs smoothly from start to finish. This role is perfect for someone with a background in tailor‑made travel, excellent organizational skills, and a deep love for Indonesian destinations.

Key Responsibilities:

Reservations & Itinerary Management

• Respond to incoming travel enquiries with creativity, efficiency, and professionalism.
• Prepare tailored proposals, quotations, and itineraries aligned with clients’ budgets and preferences.
• Handle reservations for hotels, activities, transfers, restaurants, and services for FITs and groups.

Operational Coordination

• Ensure all arrangements and passenger details are updated accurately in the operating system (e.g., Travel Studio).
• Work closely with internal departments and partners to guarantee smooth operations.
• Maximize revenue opportunities through upselling and thoughtful service recommendations.

Client Experience & Communication

• Act as a trusted travel advisor, building strong relationships with agents.
• Manage customer issues or complaints with care and professionalism.
• Support payment handling, invoicing, and coordination with the Accounting team.

Performance

• Achieve high conversion rates from enquiry to booking.
• Maintain quality service standards and meet individual and team KPIs.

What We’re Looking For:

Qualifications:

• Degree or diploma in tourism, hospitality, business, or languages preferred.
• Fluent in written and spoken Bahasa Indonesia and English (additional languages are a plus).
• Strong knowledge of Indonesian destinations and travel products.

Experience:

• Previous experience in a similar role in travel or hospitality.
• Familiarity with tailor‑made travel services, FIT/GIT bookings, and international markets (UK, USA, EU, LATAM).
• Experience with travel software systems like Travel Studio or Tourplan is an advantage.

Skills:

• Strong time management and multitasking abilities.
• Excellent interpersonal and communication skills.
• Tech‑savvy with good command of Microsoft Office.
• Customer‑focused mindset and positive, team‑oriented attitude.

Why Join Destination Asia?

At Destination Asia, we don’t just plan trips — we create transformative travel experiences that connect people with the heart of Asia. Our team is diverse, driven, and deeply passionate about delivering exceptional service while showcasing the beauty and culture of our destinations.

We offer:

• A dynamic, multicultural work environment
• Opportunities to grow within Asia’s leading DMC network
• A workplace that values innovation, collaboration, and personal growth

Our Commitment to Diversity & Inclusion

At Destination Asia, we believe diversity strengthens our ability to serve our global clients. We are committed to creating an inclusive environment where all individuals, regardless of background or identity, can thrive and contribute meaningfully.

We welcome candidates of all abilities, experiences, and perspectives to apply.

Apply Now!

Send us your CV and a brief cover letter telling us why you’re excited to join the Leisure team in Bali.