Kitchen Captain

Bakmi Gm Summarecon Bandung; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A food service company in Bandung is seeking a Business Development Manager to develop and expand business in the HORECA segment. The role involves implementing sales strategies, managing customer relationships, and leading a sales team. Candidates should have a bachelor's degree and a minimum of 5 years of experience in food service or B2B sales. Strong communication and negotiation skills are essential.

Qualifications

• Minimum 5 years of experience in food service, HORECA, or B2B sales.
• Strong experience in distributor handling and trade development.
• Willing to travel across assigned territories.

Responsibilities

• Develop and implement strategic sales plans.
• Identify new business opportunities in the food service segment.
• Monitor and track sales performance to meet targets.
• Negotiate contracts and pricing to optimize profitability.
• Lead and coach the food service sales team.

Skills

Key account management

Negotiation skills

Sales strategy development

Customer relationship management

Market analysis

Education

Bachelor's degree in Business or related field

Job description

Business Development Manager – Food Service

Responsible for developing, managing, and expanding the company's business in the food service segment (HORECA – Hotel, Restaurant, Café, Catering, Institutional). This role focuses on increasing sales performance, strengthening customer relationships, and implementing effective strategies to grow brand penetration and revenue.

Key Responsibilities

• Develop and implement strategic sales plans to achieve growth targets in the food service segment.
• Identify and pursue new business opportunities, key accounts, and partnerships within HORECA and institutional markets.
• Analyze market trends, consumer needs, and competitor activities to define effective business strategies.
• Manage and expand relationships with existing customers to ensure satisfaction and long-term collaboration.
• Negotiate contracts, pricing, and trade terms to optimize profitability.
• Monitor and track sales performance, ensuring achievement of monthly and annual targets.
• Build strong networks with distributors, wholesalers, and direct customers in the food service channel.
• Develop channel programs, promotions, and menu application strategies to increase product usage and visibility.
• Collaborate with marketing and R&D teams to create customized product solutions for food service clients.
• Lead and coach the food service sales team to achieve company objectives.
• Coordinate cross‑functional teams (marketing, logistics, finance) to ensure excellent execution of customer orders and programs.
• Conduct regular business reviews and provide clear performance feedback to the team.
• Prepare detailed sales reports, forecasts, and market analyses.
• Provide insights and recommendations to management for continuous improvement and strategic decision‑making.

Qualifications

• Bachelor's degree in Business, Marketing, Food Technology, or related field.
• Minimum 5 years of experience in food service, HORECA, or B2B sales (preferably in FMCG or food manufacturing industry).
• Strong experience in key account management, distributor handling, and trade development.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to develop strategic partnerships and deliver sales growth.
• Willing to travel and work across assigned territories.