Key Account Manager, Nonwovens

Nordson Advanced Technology Singapore; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology company based in Jakarta is seeking a Sales Engineer to manage key account relationships and support sales strategies. This role requires a bachelor's degree in engineering and over 3 years of experience in the capital equipment industry. The ideal candidate possesses strong negotiation and presentation skills, a self-motivated attitude, and the ability to communicate effectively with clients. The position involves 100% domestic travel within Indonesia.

Qualifications

• 3 years and above work experience as sales engineer/representative/manager in capital equipment industry.
• Ability to speak English is preferable.

Responsibilities

• Maintain and strengthen relationships with key accounts in Indonesia.
• Manage and coordinate key account customer requirements accurately.
• Draft strategies with distributors for key account sales and service.
• Prepare and conduct product presentations and demonstrations.
• Research market demand and competition information.

Skills

Sales negotiation

Presentation skills

Customer relations

Creative problem-solving

Self-motivation

Education

Bachelor degree in Engineering or related field

Job description

Essential Job Duties and Responsibilities

• Maintaining and strengthen relationship with key account and existing customers in Indonesia.
• Managing, interpreting and coordinating key account customer requirement accurately.
• Be responsible for final result of sales, including distributor’s sales revenue, customer satisfaction etc.
• Draft the strategies with distributor for key account sales and service.
• Develop and strength the relationship with key account customers.
• Organize the sale and service activities
• Support distributor to generate sales proposal & quotation for multinational customers.
• Build up good and long-term relationship with focused accounts.
• Prepare and conduct product presentations, product demonstrations and participate in marketing and promotional activities.
• Take full responsible to customer suggestions for improvement to be made on current products and services, as well as ideas for new products, applications and services.
• Participate to improve customer satisfaction and achieve competition mindset by finding out and communicating to managements the needs and requirements of customers and competitor activities.
• Share products knowledge and gained experience with customers and other employees through knowledge sharing sessions, customer training sessions, etc.
• Work as a team with other colleagues in other divisions and departments.
• Participate and take on additional assignments and projects as required.
• Work closely with regional managers to develop the business.
• Compiling data and reports from distributors on customers progress, goals, and plans for business forecasts.
• Research market demand and competition information.

Education and Experience Requirements

• Bachelor degree in Engineering degree/Electrical Engineering/Mechanical engineering or related or Bachelor degree in Physic/Chemical from a recognized university.
• 3 years and above work experience as sales engineer/representative/manager in capital equipment industry or related.

Preferred Skills and Abilities

• Creative, Enthusiastic, hands‑on self‑starter.
• Ability to speak English is preferrable.
• Hold a valid driving license with personal car.
• Good Attendance and Self‑Motivation.
• Good skill in Sales include negotiation and presentation skill.
• Good customer relations with service mind.

Travel Required

Domestic 100%