Key Account Manager (Food & Nutrition)

Caldic (MYS) Sdn. Bhd.; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the food industry seeks a dedicated Key Account Manager to drive sales growth. The ideal candidate will have a minimum of 6 years in sales within the Chemical Industry and will be responsible for developing customer relationships, achieving sales targets, and negotiating contracts. Strong leadership skills and communication are essential. This role offers the opportunity to work in a fast-paced environment while contributing to business success.

Qualifications

• Minimum of 6 years in sales experience in the Chemical Industry or related industry within Food and Nutrition.
• Proven track record of driving sales growth with customer management.
• Strong communication skills in both written and spoken English.

Responsibilities

• Develop sales plans impacting country results.
• Sustain solid relationships with key customers.
• Achieve sales and working capital goals.
• Negotiate contracts with key customers.
• Resolve key customers’ complaints.

Skills

Customer relationship management

Sales growth expertise

Leadership

Analytical ability

Strong communication skills

Job description

We are looking for a dedicated and customer-oriented Key Account Manager, experienced in Food Business to achieve sales results. The Key Account Manager's responsibilities include understanding the Food & Nutrition market and identifying opportunities for profitable growth. Working as part of a sales team on a day-to-day basis, this individual will identify target customers, develop a sales pipeline, prepare for sales calls, conducting successful sales calls, preparing proposals, completing follow up and closing sales. This individual should have exceptional communication, leadership, and customer service skills. The Key Account Manager will also bring in new business from existing customers or contacts and will develop new relationships with potential customers.

Key Responsibilities

Develop sales plans that will have a substantial impact on the achievement of country results.

Developing and sustaining solid relationships with key customers

Work together with the Industry Manager to drive sales growth, gross margin, pipeline, and other business goals.

Work with team to identify target customers, develop a pipeline, prepare for sales calls, conduct successful sales calls, prepare proposals, complete follow up and close the sale.

Foster and develop ongoing, long term customer relationships.

Achieve sales and working capital goals and other KPIs.

Ensure that Dynamics (CRM system) is fully always updated.

Keep abreast of Caldic wide strategy, initiatives and programs across all functions and develop local applications.

Acting as the main point of contact between key customers and Caldic internal resources.

Able to develop relationships at all levels of customer organization from the CEO to the Purchasing Assistant.

Developing in-depth understanding of key customers, their objectives and their position in the market and industry

Using thorough understanding of key customers' needs and requirements to deliver customized solutions that will help them grow their businesses.

Negotiate contracts with key customers and meet established deadlines for the fulfillment of each customer's long-term goals.

Addressing and resolving key customers’ complaints.

Develop new business opportunities and serve as product champion to drive growth, while building strong collaboration and alignment with principals

Job Requirements

Minimum of 6 years in sales experience in Chemical Industry or related industry within Food and Nutrition, with a proven track record of driving sales growth. Having experience in managing meat processing, bakery and dairy is preference.

Seasoned sales professional with proven track record in delivering on goals. Able to motivate, set priorities and objectives to achieve result.

Strong ability to establish mid to long term plans and work with customers to understand their needs and address them with customer to understand their needs and address them with creative solutions

Solid financial acumen with strong analytical ability

Excellent relationship builder

Experienced with using a customer relationship management system to manage and monitor business.

Strong communication skills in both written and spoken English

Key Personal Attributes:

Leadership: Strong leadership presence with the ability to drive change, motivate teams, and lead by example.

Results-Oriented: A relentless focus on achieving sales targets and business growth.

Entrepreneurial Mindset: Proactive and self-driven, with a focus on maximizing business opportunities and achieving goals.

Adaptable: Resilient and adaptable in a fast-paced, competitive environment.

Please note that this is a general description of the role and its requirements. The duties and responsibilities within this role may change over the course of employment at the employer’s discretion.