Key Account Manager

MatchaTalent; Tangerang Selatan; On-site; IDR 400,000,000 - 800,000,000; Full time

Job summary

MatchaTalent is seeking a seasoned Key Account Manager for Indonesia, focused on the transportation and logistics sectors. You will cultivate long-term relationships with senior decision-makers, identify opportunities, and deliver end-to-end ICT solutions to accelerate customers' digital transformations.

Based in Jakarta Selatan, the role requires driving revenue growth through strategic account planning, cross-functional collaboration, and effective program management across enterprise

Qualifications

• Bachelor's degree in Telecommunications Engineering, Computer Science, IT, Informatics or related field.
• Minimum 7 years of experience in Sales, KAM, or Enterprise Business Development in ICT.
• Experience managing enterprise accounts in transportation, logistics, public sector, or related industries.
• Fluent English with strong communication and relationship-building skills.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets across assigned enterprise accounts.
• Build and maintain relationships with executive stakeholders in transportation, logistics, and related industries.
• Own the complete enterprise sales cycle from opportunity to contract and post-sales follow-up.
• Collaborate with internal teams to design competitive ICT solutions meeting customer requirements.
• Coordinate with channel and ecosystem partners to expand market coverage for complex projects.
• Identify opportunities across networking, cloud, data center, storage, and digital transformation.
• Monitor satisfaction, execution, and risks to ensure long-term partnerships.
• Prepare forecasts, development strategies, and executive-level presentations.

Skills

Strategic account management

Enterprise sales

Stakeholder engagement

Negotiation

English fluency

Education

Bachelor's degree

Job description

This role requires the candidate to work in Jakarta Selatan, Indonesia.

Client Overview

Our client is a globally recognized technology company specializing in Information and Communication Technology (ICT) solutions, providing advanced digital infrastructure, enterprise technology, cloud services, connectivity, and intelligent business solutions for organizations across both public and private sectors. With operations spanning numerous countries, the company has built a strong reputation for delivering large-scale digital transformation projects, supported by continuous investment in innovation, research, and emerging technologies. In Indonesia, the organization works closely with enterprise customers across multiple industries, including transportation, manufacturing, finance, energy, telecommunications, and government institutions. Through its enterprise business division, the company delivers integrated technology solutions that help organizations modernize operations, improve efficiency, strengthen connectivity, and accelerate long-term digital transformation initiatives.

Job Role

The Key Account Manager (Transportation Sector) is responsible for driving business growth by developing and managing strategic enterprise accounts within Indonesia's transportation, logistics, and related industries. This role focuses on building long-term relationships with key decision-makers, identifying new business opportunities, and delivering comprehensive ICT solutions that support customers' digital transformation initiatives. Working closely with internal solution teams, delivery organizations, and channel partners, the successful candidate will own the complete sales lifecycle—from account planning and opportunity development to contract negotiation, project coordination, and post-sales relationship management while ensuring sustainable revenue growth and customer satisfaction.

Key Responsibilities

• Develop and execute strategic account plans to achieve sales revenue, collection, and market share targets across assigned enterprise accounts.
• Build and maintain strong relationships with executive-level stakeholders, decision-makers, and key influencers within transportation, logistics, and related industries.
• Manage the complete enterprise sales cycle, including opportunity identification, customer engagement, solution presentation, commercial negotiation, contract management, and project follow-up.
• Collaborate with internal technical, solution, product, and delivery teams to develop competitive ICT solutions that address customer business requirements.
• Coordinate with channel partners and ecosystem partners to expand market coverage and successfully deliver complex enterprise projects.
• Identify new business opportunities across enterprise networking, cloud infrastructure, data center, storage, optical, wireless, and digital transformation solutions.
• Monitor customer satisfaction, project execution, and commercial risks to ensure successful delivery and long-term business partnerships.
• Prepare sales forecasts, account development strategies, pipeline reports, and executive presentations to support business planning and decision-making.

Candidate Requirements

• Bachelor's degree in Telecommunications Engineering, Computer Science, Information Technology, Informatics Engineering, or a related discipline.
• Minimum 7 years of experience in Sales, Key Account Management, or Enterprise Business Development within the ICT industry.
• Proven experience managing enterprise accounts within the transportation, logistics, public sector, or related industries.
• Strong track record of managing end-to-end enterprise sales projects, including bidding processes, commercial negotiations, contract execution, and customer relationship management.
• Solid knowledge of enterprise ICT solutions, including networking, data center infrastructure, cloud computing, storage, optical transmission, and wireless technologies.
• Experience working with large enterprise customers, government organizations, or public infrastructure projects is highly preferred.
• Strong business development, negotiation, presentation, stakeholder management, and strategic account planning capabilities.
• Excellent analytical, communication, and relationship-building skills with the ability to engage senior executives and cross-functional stakeholders.
• Results-oriented, customer-focused, adaptable, and capable of managing multiple strategic opportunities simultaneously.
• Professional fluency in spoken and written English.

Job Code: #803