Key Account Executive (KAE) - Indonesia

Integrity; Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A growing foreign investment company in Indonesia is seeking a Key Account Executive to manage client relationships for employment background screenings. This role involves launching new screenings, maintaining client databases, and ensuring customer satisfaction. Ideal candidates should have a Bachelor's degree and at least 1 year of relevant experience. Fluency in English is required, while proficiency in other languages is an advantage.

Qualifications

• Fluent in English both spoken and written.
• Minimum 1 year work experience as a Customer Service Officer, Account Manager, or Secretary.
• Ability to work to tight deadlines.

Responsibilities

• Manage the launch of all new screenings.
• Deliver strong relationships with existing customers.
• Maintain and update the client database.

Skills

Customer service orientation

Excellent communication skills

Organizational skills

Detail-oriented

Presentation skills

Education

Bachelor's Degree

Job description

Employment Background Screening (EBS) is an important and growing activity of the company and we search for a Key Account Executive (KAE) to lead the day to day client relationship for all screening activities in Indonesia.

What will you do

• Manage the launch of all new screenings.
• Present training of client representatives.
• Deliver strong relationships with existing customers.
• Encourage long-term business links ensuring that client needs are fully satisfied.
• Handle all inquiries and feedback.
• Maintain and update the client database.
• Assist the field team with reporting activities.

Who we need

• Bachelor Degree or higher
• Minimum 1 year work experience as a Customer Service Officer, Account Manager or Secretary - fresh graduates are welcome to apply
• High level of integrity
• Well organized with strong administrative skills
• Detail oriented with experience working in a fast-paced environment
• Ability to work to tight deadlines
• Excellent interpersonal, presentation and communication skills
• Customer service-oriented
• Fluent in English both spoken and written is a must; mastering other languages will be an advantage

If you meet these requirements and you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!

Integrity Indonesia is an equal opportunity employer.

Integrity Indonesia

Integrity Indonesia is a foreign investment company that has operated since 2001 in Indonesia, and with established affiliates in Malaysia and Thailand. Our business is to provide services related to the Prevention, Detection, and Investigation of risk.

As a rapidly expanding company with a robust business plan, Integrity Indonesia is looking for self-motivated and results-oriented individuals with solid qualifications who enjoy the challenge to grow and succeed.