Key Account (ECOMMERCE) Manager

SCI Ecommerce; Karet Kuningan; On-site; IDR 994.200.000 - 1.325.601.000; Full time

Job summary

A fast-growing e-commerce company in Jakarta is seeking a Key Account Manager to manage key relationships, drive revenue growth, and ensure customer satisfaction. The ideal candidate has over 5 years in account management with strong negotiation and communication skills. Join us for a rewarding experience with competitive salary and benefits.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for professional development

Qualifications

• 5+ years of proven experience in account management or key account management.
• Strong stakeholder management and relationship-building skills.
• Excellent negotiation and contract management capabilities.

Responsibilities

• Develop and maintain strong, long-term relationships with key e-commerce accounts.
• Identify and drive new business opportunities within existing key accounts.
• Collaborate with cross-functional teams to ensure seamless delivery of products.

Skills

Account management

Stakeholder management

Data analysis

Negotiation

Cross-functional collaboration

Communication

Job description

The Opportunity

SCI Ecommerce, a dynamic and fast-growing e-commerce company, is seeking a talented Key Account (ECOMMERCE) Manager to join our team in Setiabudi, Jakarta. In this full-time role, you will be responsible for managing and strengthening our key account relationships, driving revenue growth and ensuring customer satisfaction.

Key Responsibilities

• Develop and maintain strong, long-term relationships with our key e-commerce accounts
• Identify and drive new business opportunities within existing key accounts
• Collaborate with cross-functional teams to ensure seamless delivery of products and services to key accounts
• Negotiate and manage contract renewals and upsell opportunities
• Provide strategic account planning and regular performance reviews for key accounts
• Identify and address any issues or concerns from key accounts, and implement solutions quickly
• Contribute to the overall sales strategy and help drive the company's e-commerce growth

What We're Looking For

• 5+ years of proven experience in account management or key account management, ideally in the e-commerce industry
• Strong stakeholder management and relationship-building skills
• Excellent negotiation and contract management capabilities
• Proficiency in data analysis and reporting to track account performance
• Ability to work collaboratively with cross-functional teams
• Strong communication and presentation skills
• Familiarity with the e-commerce landscape and industry trends

What We Offer

At SCI Ecommerce, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development. Additionally, our company culture encourages work-life balance, collaboration, and continuous learning.

Launched in 2014 in Singapore, SCI E-commerce is the leading and fastest-growing eCommerce enabler that provides full end-to-end eCommerce solutions for businesses and brands in Southeast Asia and China.

If you are an experienced Key Account (ECOMMERCE) Manager who is passionate about driving growth and building strong customer relationships, we'd love to hear from you. Apply now to join our dynamic team at SCI Ecommerce.