KAB LOMBOK BARAT BRANCH - CUSTOMER RELATION EXECUTIVE (CRE)

Fifgroup; Lombok; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

FIFGROUP's Lombok Barat branch is seeking a Customer Relation Executive (CRE) to support customers with empathy and resolve inquiries. You will be the frontline representative at the branch, ensuring smooth service delivery and positive customer experience.

The CRE role emphasizes problem solving and negotiation skills to handle issues effectively, contributing to branch performance as FIFGROUP expands its Honda financing-related services across the region.

Qualifications

• Empathy in customer interactions.
• Problem solving and negotiation skills.

Skills

Empathy

Problem solving

Negotiation

Job description

KAB LOMBOK BARAT BRANCH - CUSTOMER RELATION EXECUTIVE (CRE)

- Empati

- Problem solving & Negosiasi

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Financial Investment Services More than 10,000 employees

In 1989, Mitrapusaka Artha Finance was established as subsidiary to PT Astra International, Tbk. In 1991, Mitrapusaka Artha Finance changed its name to PT Federal International Finance (FIF) or widely known as FIFGROUP. Initially, the company engaged in consumer financing, leasing and factoring. In 1996, FIF decided to focus its operations in Honda motorcycle financing. FIF’s commitment and dedication have brought the Company as the leading Honda financing company in Indonesia. With network coverage from Sumatera to Papua, FIF today manages 209 branch offices, 400 Point of Services, and more than 25 thousand employees. In terms of business segment, aside from new motorcycle financing, FIF also offers used motorcycle financing and multi purpose financing, under FIF Spektra, with conventional or Sharia financing schemes.

During 30 years of its operations, FIFGROUP has delivered many achievements and gained various recognitions. Committed to continuous improvement, in 2014 FIFGROUP internalized corporate values and embarked on a new journey of business transformation toward the realization of its vision and mission. FIFGROUP achievements today are the start of the many accomplishments to come.

In 1989, Mitrapusaka Artha Finance was established as subsidiary to PT Astra International, Tbk. In 1991, Mitrapusaka Artha Finance changed its name to PT Federal International Finance (FIF) or widely known as FIFGROUP. Initially, the company engaged in consumer financing, leasing and factoring. In 1996, FIF decided to focus its operations in Honda motorcycle financing. FIF’s commitment and dedication have brought the Company as the leading Honda financing company in Indonesia. With network coverage from Sumatera to Papua, FIF today manages 209 branch offices, 400 Point of Services, and more than 25 thousand employees. In terms of business segment, aside from new motorcycle financing, FIF also offers used motorcycle financing and multi purpose financing, under FIF Spektra, with conventional or Sharia financing schemes.

During 30 years of its operations, FIFGROUP has delivered many achievements and gained various recognitions. Committed to continuous improvement, in 2014 FIFGROUP internalized corporate values and embarked on a new journey of business transformation toward the realization of its vision and mission. FIFGROUP achievements today are the start of the many accomplishments to come.

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