IT Support (Supervisor)

Jonas Photo; Kota Bandung; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in the IT sector is seeking an IT Support professional to provide technical assistance to end-users. The ideal candidate will have a Bachelor's degree in IT or related fields, with at least 3 years of experience in IT support. Responsibilities include troubleshooting, installation, and maintaining relationships with local IT vendors. Strong problem-solving skills and the ability to work well in a team are essential.

Qualifications

• Max. 28 years old.
• Min. 3 years experience in IT Support.
• Strong logical and analytical problem-solving skills.

Responsibilities

• Provide IT technical support to end-users.
• Perform troubleshooting for computer problems.
• Support software and hardware installation.

Skills

Problem Solving

Teamwork

Self Motivation

Leadership

Administration

Education

Bachelor Degree in IT, Information System, or related

Tools

ERP

SQL Server

Delphi 5

Mikrotik

Windows Server

Job description

- Provide IT technical support to end-users

- To perform trouble shooting for the computer problems

- Support software and hardware installation

- Support telephone & Server System and all upgrade efforts, including internet, wireless topology, pabx, mail server, etc.

- Established and build relationship with local IT vendors

- Perform routine task as maintenance, check list, maintain asset, etc.

Requirements :

1. Male/Female max. 28 years old

2. Bachelor Degree in IT, Information system, or related

3. Min. 3 years experiences in IT Support

4. Required skills : strong logical and analytical problem solving skill

5. Having good self motivation, good leadership, fast learner, good attitude, and able to work as a team, and good administration skill.

6. Experience with ERP, SQL server, Delphi 5, mikrotik, and windows server.