IT Support Analytics

DIGTIVE GLOBAL; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology firm is seeking an IT Support Analytics to analyze data, provide technical support, and troubleshoot issues. The ideal candidate is a fresh graduate with a D4/S1 degree in Information Systems or related fields, fluent in English, and proficient in tools like Google Tag Manager and Google Analytics. This role requires strong analytical skills and teamwork to support business goals.

Qualifications

• Fresh graduate with relevant degree.
• Fluent in English (minimum C1 level).
• Strong IT support and troubleshooting understanding.

Responsibilities

• Analyze data and provide technical support.
• Track, collect, process, and analyze data.
• Work with cross‑functional teams on strategic decisions.

Skills

Analytical skills

Communication skills

Teamwork

Education

D4/S1 degree in Information Systems, Information Technology, or related field

Tools

Google Tag Manager (GTM)

Google Analytics

CRM platforms

Job description

We're looking for IT Support Analytics will be responsible for analyzing data, providing technical support, troubleshooting technical issues, and delivering actionable insights to support business goals. Daily responsibilities include data tracking, collection, processing, and analysis, as well as working with cross‑functional teams to inform strategic decision‑making.

Qualifications:

• Fresh graduate with a D4/S1 degree in Information Systems, Information Technology, or a related field.
• Fluent in English (written and spoken) – minimum C1 level (TOEFL/TOEIC/EF SET).
• Proficient in Google Tag Manager (GTM), Google Analytics, and CRM platforms.
• Strong analytical and communication skills, with good understanding of IT support, troubleshooting, and teamwork.
• Adaptable and eager to learn new technologies and tools.

• Fungsi pekerjaan

  Teknologi Informasi