IT Specialist

Hilton; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global hospitality leader is seeking an IT Coordinator to support day-to-day IT systems across the hotel. The role involves assisting internal hotel systems, troubleshooting issues, and proposing improvements. Candidates should have prior IT experience, preferably in the hospitality sector, along with skills in Microsoft applications and hotel-specific software like Fidelio and Micros. The position requires strong organizational and interpersonal abilities. Join a dynamic team dedicated to exceptional guest experiences.

Qualifications

• Previous IT experience, preferably in hotel or service sectors.
• Experience with Microsoft systems.
• Knowledge of hotel applications like Fidelio and Micros preferred.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems.
• Record all issues and advise the IT Manager of further actions.
• Recommend system improvements to the IT Manager.
• Communicate with the Business Center Team for Guest IT requests.

Skills

IT experience

Organizational skills

Interpersonal skills

Technical skills and knowledge

Tools

Microsoft systems

Fidelio

Micros

Job description

Overview

An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
• Record all issues that arise and advise the IT Manager of any issues that need further attention
• Recommend system improvements to the IT Manager
• Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

Qualifications

• Previous IT experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology

What it is like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Garden Inn Jakarta Taman Palem

Schedule

Full-time

Brand

Hilton Garden Inn

Job

Technology