Overview
We are seeking an experienced IT Software and Hardware Engineer to join our team in Jakarta. In this full-time role, you will be responsible for the installation, configuration, and maintenance of our company's software and hardware systems.
What you'll be doing
- Install, configure, and troubleshoot software and hardware components to ensure optimal system performance
- Provide technical support and resolve issues for our internal users
- Develop and implement IT policies and procedures to maintain data security and integrity
- Collaborate with cross-functional teams to identify and address technology-related challenges
- Stay up-to-date with industry trends and technologies to recommend improvements and upgrades
- Document technical processes and maintain comprehensive records of all system changes
What we\'re looking for
- Bachelor\'s degree in Computer Science, Information Technology, or a related field
- Minimum 3 years of experience as an IT Software and Hardware Engineer or in a similar role
- Proficient in the installation, configuration, and troubleshooting of both software and hardware systems
- Strong problem-solving and analytical skills to identify and resolve complex technical issues
- Excellent communication and interpersonal skills to effectively collaborate with team members and users
- Ability to multitask, prioritize, and work under pressure to meet deadlines
- Certifications in relevant IT technologies would be an advantage
What we offer
- Competitive salary and performance-based bonuses
- Comprehensive medical and dental insurance coverage
- Opportunities for professional development and career advancement
- Collaborative and supportive work environment
- Flexible work arrangements and work-life balance initiatives