It Site Reliability Engineer

Pt Bumi Amartha Teknologi Mandiri; Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A technology solutions provider in Jakarta seeks a Site Reliability Engineer to ensure the reliability, performance, and availability of software systems around the clock. Candidates should possess a Bachelor's degree in Computer Science or a related field, with at least 5 years of relevant experience. The role involves proactive incident prevention, infrastructure management, and collaborating with development teams. Familiarity with tools like DBeaver and Postman is required.

Qualifications

• 5+ years of experience in Site Reliability Engineering, DevOps, or IT Operations.
• Knowledge of application debugging and infrastructure troubleshooting.

Responsibilities

• Monitor software systems for reliability, performance, and availability 24/7.
• Collaborate with teams to identify and prevent incidents.
• Manage infrastructure and supporting processes.

Skills

Hands-on experience monitoring 24/7 production systems

Familiar with incident management processes

Familiarity with SQL and database management

Experience using developer & infrastructure tools

Basic scripting or automation skills

Education

Bachelor's degree in Computer Science or related field

Tools

DBeaver

Postman

Putty

Visual Studio

Google Cloud Console

Job description

Monitoring

SREs monitor software systems to ensure their reliability, performance, and availability for 24x7 by shifting Monitoring incident from Jira tickets from L2 Team and follow up to related teams Trace the problems with related logs and documents Monitor the log files to manage infrastructure Support and respond issued by using email, chat, ticket comments and phone.

Incident Prevention

SREs work proactively to prevent incidents from reoccurring Collaborate with development teams and other stakeholders to identify the potential risks Identified and analyze the issue with logs and documents Once the issue is done, continuously monitor and review the effectiveness solutions.

Infrastructure Management

Managing infrastructure using tools like DBeaver, Postman, Putty, Visual Studio and Google cloud console.

Reporting

Performance reporting the system and infrastructure.

Supporting

Help the testing team for managing user's database on the application system Assisting developers during testing or deployment relate request or problems.

Preventive Maintenance and Improvement

Managing observability tools and reliability processes.

Developing automation for monitoring, deployment, and recovery.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related technical field (or equivalent experience).
• 5+ years of experience in Site Reliability Engineering, DevOps, IT Operations, or related role.
• Hands‑on experience monitoring 24/7 production systems.
• Familiar with incident management processes, including ticket handling, communication, and RCA.
• Familiarity with SQL and database management using tools like DBeaver.
• Experience using developer & infrastructure tools such as Postman, Putty, Visual Studio, Google Cloud Console.
• Knowledge of application debugging and infrastructure troubleshooting.
• Basic scripting or automation skills (e.g., Bash, Python, or other scripting languages).

Bumi Amartha Teknologi Mandiri or "AMARTEK" was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry. As an established technology‑intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state‑of‑the‑art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services. At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work.