IT Operations & Service Lead - Data Center & SAP

Coca-Cola Europacific Partners; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An international beverage company in Jakarta Selatan seeks a seasoned IT Operations Leader. This role involves managing application support, ensuring optimal service delivery, and leading a team to enhance IT efficiency. Candidates should possess at least 5 years of IT experience, including SAP support and proficiency in problem-solving within an ITIL environment. Join us to become part of a team committed to excellence in service.

Qualifications

• Minimum 5 years’ experience in IT.
• Experience in problem-solving or working in an ITIL environment.
• Experience in supporting SAP and other ERP systems.

Responsibilities

• Lead and manage the Application Service Analyst team.
• Ensure the availability and reliability of Data Centre infrastructure and services.
• Develop strategies for operational procedures in Data Centre and Help Desk.
• Manage cost and drive efficiencies.

Skills

Leadership

People management

Problem solving

SAP support

ITIL knowledge

Education

Bachelor’s degree in Information Technology or related field

Tools

SAP

WMS System

Distributor Management System

Job description

An international beverage company in Jakarta Selatan seeks a seasoned IT Operations Leader. This role involves managing application support, ensuring optimal service delivery, and leading a team to enhance IT efficiency. Candidates should possess at least 5 years of IT experience, including SAP support and proficiency in problem-solving within an ITIL environment. Join us to become part of a team committed to excellence in service.