IT Operational Support

Wings Group Indonesia (Sayap Mas Utama); Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in IT services is seeking an IT Support personnel in Jakarta Timur. The role involves overseeing daily performance of computer systems, equipment setup, and minor repairs. Ideal candidates should hold a Bachelor's degree in Computer Science and have a strong understanding of IT concepts. Familiarity with networking and excellent communication skills are essential for success. This position requires a proactive approach and willingness to work in Cakung East Jakarta.

Qualifications

• Minimal Bachelor degree in Computer Science or related departments with a minimum GPA of 3.00.
• Familiar with PC hardware, printer, scanner, and mobile devices.
• Fundamental understanding of IT concepts regarding hardware, software, and networking.
• Willing to be placed in Cakung East Jakarta.

Responsibilities

• Oversee daily performance of computer systems.
• Set up equipment for employee use and ensure proper installations.
• Install and perform minor repairs to hardware and software.
• Manage projects related to new hardware and IT infrastructure installations.

Skills

PC hardware knowledge

Listening skills

Proactive communication

Understanding of networking

Client connectivity

Education

Bachelor degree in Computer Science

Job description

Responsibilities

• IT Supports are responsible for overseeing the daily performance of computer systems and answer user inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• In Charge for projects related to new hardware and IT Infrastructure installations

Requirements

• Minimal Bachelor degree in Computer Science or related departments with minimum GPA 3.00 (on a scale of 4.00)
• Familiar with PC hardware, printer, scanner, peripheral equipment, mobile devices.
• Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
• Understand client pc connectivity - ethernet, TCP/IP, switch, router
• Knowledgeable in basic LAN and WLAN
• Excellent in listening skills, understand exactly what users require.
• Sociable, communicative, responsible, proactive, friendly, and having a good manner
• Willing to be placed in Cakung East Jakarta