IT Operation Support Staff

Orang Tua Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology firm in Jakarta is looking for an IT Support Specialist to provide daily technical assistance, monitor IT systems, and troubleshoot issues. The ideal candidate should hold a Bachelor's degree in Information Technology and have 1-3 years of experience. This role requires the ability to work under pressure and may involve shift work, with placements in West Jakarta.

Qualifications

• Minimum GPA 3.00.
• 1-3 years of experience in IT support/helpdesk roles.
• Willing to be placed in West Jakarta.

Responsibilities

• Provide daily technical support for IT operations and end-users.
• Monitor and maintain IT systems to ensure smooth operations.
• Assist in IT asset management and system documentation.

Skills

Technical support

Troubleshooting

IT asset management

Ability to work under pressure

Education

Bachelor's degree in Information Technology or related field

Job description

Responsibilities

• Provide daily technical support for IT operations and end-users.
• Monitor and maintain IT systems to ensure smooth operations.
• Troubleshoot software and hardware issues.
• Assist in IT asset management and system documentation.
• Coordinate with vendors or higher level IT teams for issue escalation.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field (min. GPA 3.00).
• 1-3 years of experience in IT support/helpdesk roles.
• Ability to work under pressure and in shifts if required.
• Willing to be placed in West Jakarta.