IT & Office Support

PT Masa Akan Datang; Serang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia is seeking an Office & Facility Support specialist to manage daily office maintenance and IT troubleshooting. You'll coordinate with management and vendors, support HRGA tasks, and ensure a functional work environment. Ideal candidates have a diploma in Information Technology and at least 2 years of experience in IT support or office operations.

Qualifications

• Minimum 2 years of experience as IT Support or in a similar role.
• Preferably within a General Affairs or Office Operations department.
• Strong communication skills and ability to work collaboratively.

Responsibilities

• Oversee daily office condition and cleanliness.
• Coordinate with building management and vendors for maintenance or repair needs.
• Troubleshoot and coordinate repairs for work-related facilities.

Skills

IT troubleshooting

Networking

NAS Synology

Access Point

Mikrotik (DHCP, VPN L2TP/PPTP)

Electronic maintenance

Education

Diploma in Information Technology

Job description

Office & Facility Support will keep our office running smoothly and efficiently. You’ll handle day-to-day general affairs, office maintenance, and basic IT troubleshooting while supporting the HRGA Assistant Manager in ensuring a comfortable and functional work environment.

Responsibilities

Oversee daily office condition and cleanliness.

Coordinate with building management and vendors for maintenance or repair needs.

Arrange venue and F&B bookings for company events or meetings.

Troubleshoot and coordinate repairs for work-related facilities, including internet, network connectivity, on premise server, and electronic devices.

Prepare and set up hardware or other office assets when needed, ensuring all equipment is properly installed and ready for use by employees.

Maintain accurate documentation and upkeep of all electronic and device assets.

Support the HRGA Assistant Manager in administrative and operational tasks, including managing parking registrations and access records.

Qualifications

Minimum Education Level : Diploma in Information Technology, Computer Network Engineering, or related field.

Years of experience: Min 2 years of experience as IT Support or similar role, preferably within a General Affairs or Office Operations department.

Skills: Good understanding of basic IT troubleshooting, networking, NAS Synology, Access Point, Mikrotik (DHCP, VPN L2TP,/PPTP, routing statis,&dinamis), and electronic maintenance.

High-spirited, proactive, and eager to learn.

Strong communication skills and ability to work collaboratively with various teams.