IT Infrastructure

Pengiklan Anonim; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A technology services provider in Jakarta Utara is seeking an IT Infrastructure professional to manage installations, configurations, and support for IT hardware and software. Ideal candidates will have a Bachelor's degree in Information Systems and at least 3 years of experience in the field, along with strong networking skills. This position requires fluency in English and a proactive approach to problem-solving.

Qualifications

• Minimum of 3 years of working experience in IT Infrastructure.
• Proficient in operating systems like Windows, Linux, macOS.
• Strong networking skills including LAN, WAN, VPN, and Wi-Fi.

Responsibilities

• Perform installation and setup of IT hardware and software.
• Configure and monitor network devices for operational tasks.
• Provide technical support for IT hardware and software issues.

Skills

Fluent in English

Strong technical communication

Networking skills

Problem-solving skills

Education

Bachelor's Degree in Information System, Computer, Information & Technology

Tools

Windows OS

Linux

macOS

Mikrotik

Fortinet

Job description

Overview

Our company is currently looking for IT Infrastructure with the qualifications and job details below:

Responsibilities

• Perform installation and setup of IT hardware and software (PCs, laptops, printers, etc.).
• Configure, implement, and monitor network devices such as Mikrotik, Fortinet, and managed switches, either for projects or regular operational tasks.
• Provide technical support and troubleshooting for IT hardware and software issues.
• Install and maintain software applications, including Windows OS, Microsoft Office, antivirus, and other company-related applications.
• Maintain IT inventory and ensure proper documentation of configurations and installations.
• Collaborate with the IT team to ensure network stability, data security, and system performance.
• Coordinate with the General Affairs (GA) team regarding IT equipment procurement and purchase requests.
• Set up and configure corporate email accounts on PCs, laptops, and mobile devices.
• Handle support tickets received from the IT Helpdesk system related to hardware, network, or software issues, and take appropriate follow-up actions.
• Educate users on basic IT systems and best practices to improve digital literacy.
• Maintain IT inventory and ensure all configurations and installations are properly documented.

Qualifications

• Candidate must possess Bachelor's Degree in Information System, Computer, Information & Technology.
• Have at least 3 years of working experience in IT Infrastructure
• Fluent in English both oral and written
• Strong technical communication and quick problem solving skills
• Proficient in operating systems (Windows, Linux, macOS)
• Strong networking skills, including troubleshooting and device management (LAN, WAN, VPN, Wi-Fi)
• Familiarity with IT security concepts and incident response procedures.
• Set up and/or install IT hardware and software (PCs, laptops, printers, etc.).
• Maintain IT inventory and ensure proper documentation of configurations and installations.
• Coordinate with the GA team regarding IT equipment procurement and purchase requests.
• Set up and configure corporate email accounts on PCs, laptops, and mobile devices.
• Handle support tickets and related tasks from the IT Helpdesk system.
• Educate users on basic IT systems and best practices.
• Which of the following languages are you fluent in?
• Are you willing to relocate for this role?
• Are you available to travel for this role when required?
• Are you willing to undergo a pre-employment background check?
• How would you rate your English language skills?
• What is your expected monthly basic salary?
• How much notice are you required to give your current employer?

Notes

Are you available to travel for this role when required? Are you willing to relocate for this role? Are you willing to undergo a pre-employment background check?