IT Business Analyst

PT Daimler Commercial Vehicles Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading automotive company in Jakarta is seeking an IT Operations Support role. The candidate will manage daily IT operations, application lifecycles, and infrastructure. Ideally, you should have strong SAP skills, project management experience, and a good understanding of IT infrastructure.

Qualifications

• Basic SAP operation hands on including 3rd party interfaces.
• Familiar with Project Management.
• Strong understanding of IT General Infrastructure.

Responsibilities

• Support daily IT operations and application lifecycles.
• Manage IT service operations and ensure quality.
• Drive application projects and optimize business processes.

Skills

SAP operation hands-on

Project Management

IT General Infrastructure

Problem-solving skills

Communication skills

Business Process Analysis

Experience in IT Consulting

Job description

Qualification

• Basic SAP operation hands on (T-Code, Issue analysis) including 3rd party interface – SAP Wholesales template (Finance, Controlling, Logistic and Sales Distribution)
• Familiar with Project Management
• Understanding of IT General Infrastructure (Data center, Network, and End user support)
• Strong SAP hands on Operation
• Good understanding of business application system (Wholesales, Sales and Aftersales), 3rd party system interface
• Good knowledge of Project Management and experience in Project Implementations
• Good understanding of IT Infrastructure Operation Maintenance (Data Center and Network)
• Good knowledge in Business Process and Analysis
• Wide experience in IT Consulting
• Strong problem-solving and communication skills
• Basic knowledge in automotive Dealer Management would be a plus
• Basic experience in Training/coaching (internal, external (dealers) would be a plus

Objective

To support the Head of IT with daily IT operations, application lifecycles, and infrastructure with a focus on service quality, business process efficiency, and data integrity. This role aims to ensure seamless incidents and change management, drive successful application projects, optimize business processes, and maintain robust IT asset and infrastructure performance to support organizational goals.

Main Task (not limited to)

• Application Lifecycle & Project Delivery Management
• IT Service Operations & Quality Assurance
• Process Optimization & Data Integrity Management
• Technology Infrastructure & Asset Lifecycle Management
• Data and Information Security

Location: PT Daimler Commercial Vehicles Indonesia - TB Simatupang, South Jakarta